Warehouse Shipping Supervisor (MON-FRI)
S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs, and accessories. We serve as the “critical link” enabling 100+ brand partners such as Adidas, Columbia, and Gildan to reach a hyper-fragmented customer base of apparel decorators, eRetailers, and promotional products distributors. Our differentiation comes from a customer-service focus, strategic product portfolio, world-class distribution infrastructure, collaborative growth culture, and relentless technology and innovation. Today, S&S has the largest one- and two-day distribution footprint in the industry, reaching 99% of the U.S., Canada, and Puerto Rico within two days.
About The Role
S&S Activewear is seeking a Shipping Department Supervisor to support the Shipping Department Manager and Operations Manager. This role involves direct interaction with all team members involved in shipping orders, providing assistance and guidance on shipping department issues, managing end-of-day cleaning duties, and coaching employees to establish suitable goals, action plans, and timelines. The supervisor ensures adherence to organizational policies and procedures as outlined in the S&S Activewear Employee Handbook.
Responsibilities
- Prepare daily attendance and performance reports for employees.
- Conduct team kick-off meetings.
- Monitor orders screen daily.
- Oversee employee breaks.
- Handle accident investigation reports.
- Troubleshoot and resolve issues related to the shipping process.
- Make operational decisions to achieve shipping cut-offs.
- Perform annual performance evaluations.
- Provide leadership to all department employees.
- Verify and enforce compliance with Standard Operating Procedures (SOPs).
- Participate in planning and executing special projects related to the shipping process.
- Monitor workflow and adjust practices to ensure quality and timely shipment of orders.
- Maintain professionalism and focus while working.
- Safely operate all warehouse equipment.
- Attend assigned meetings.
- Perform additional responsibilities as assigned by management.
Requirements
- High school diploma or equivalent required; associate’s degree preferred.
- Minimum of 2+ years of warehouse experience, including prior management or supervisory experience.
- Lead daily activities of warehouse employees, including assigning tasks, monitoring progress, ensuring accuracy, and providing guidance on complex issues.
- Promote team spirit through Diversity and Inclusion initiatives, enhancing cooperation and internal process improvements.
- Skilled in interpersonal relationship building, employee coaching, and development.
- Adaptable and self-driven to thrive in a fast-paced environment.
- Proficient in Microsoft Windows environment (Excel, Word, PowerPoint).
- Effective communicator capable of explaining processes clearly.
- Exceptional organizational skills, capable of multitasking and managing time effectively.
- Detail-oriented with strong follow-up practices.
- Ability to establish and maintain professional relationships across all levels of the organization.
- Positive attitude with the ability to multitask and remain composed under pressure.
- Willingness to work flexible hours and overtime as needed.
- Must be able to wear proper safety equipment (safety toe shoes, bump caps, and safety vest). PPE is company-provided with a $100 stipend on safety-toe shoes after 90 days of employment.
Physical Demands
The Shipping Supervisor role involves a mix of office time and floor presence, including standing and walking for 5+ hours per day. The position requires operating a stock chaser to move throughout the warehouse. Moderate hand-eye coordination, near vision, far vision, and hearing are required.
Working Environment
The job is performed entirely in the warehouse, where conditions can range from warm to cool. The environment includes warehouse machines and equipment with a moderate level of noise.
Pay
Salaried position (based on experience) with 5% bonus eligibility.
Schedule
Monday–Friday (10:00 AM–8:30 PM), full-time, exempt.
Benefits
- Comprehensive benefits package beginning 0–90 days after hire, including vacation, personal, and sick time.
- Medical, dental, vision, life insurance, and disability coverage.
- Flexible Spending Accounts.
- 401(k) plan.
- Discounts on brand-name apparel.
- Fun employee events and meaningful opportunities for growth and advancement.