Warehouse & Shipping Operations Manager

About the Role

Direct all aspects of the facility shipping and receiving operations, including inbound receiving, coil storage, material handling, and shipping. Ensure a safe working environment for all employees. Develop methods to reduce cost and improve service. Manage all functions related to maintaining and continuously improving inventory accuracy. Develop the department’s salary and hourly employees to keep pace with evolving business needs to exceed customer expectations. Provide collaborative support to other Charter Steel businesses on safety, quality, receiving, coil storage, inventory accuracy, and shipping practices.

Responsibilities

• Ensure product quality is maintained and scrap is minimized while continually working on eliminating material handling issues that affect the customer’s product.
• Performance management and development of all supervisory and hourly employees through effective training and coaching.
• Direct the scheduling of all employees to support all department operational requirements.
• Make recommendations regarding hiring, terminating, performance evaluations, and succession planning.
• Ensure that all operational processes, policies, and procedures are documented and that employees are trained accordingly.
• Direct the Inbound Receiving operations accountable for the accurate receipt of all inbound freight (billets, melting supplies, etc.).
• Direct all related Outbound Shipping operations to provide on-time shipment of goods to customers.
• Develop strategies to optimize coil storage capacity in supporting both short and long-term business requirements.
• Oversee all material handling equipment requirements planning, utilization, and performance.
• Manage Inventory Systems to maintain and improve accuracy of inventory locations, movement, status, and disposition.
• Responsible for the development and management of annual operating budget and monthly results reporting.
• Direct all warehouse management systems performance and drive enhancement requests that provide improvements to the shipping and receiving functions.
• Establish or monitor specific supply chain-based performance measurement systems.
• Support the Quality Management system by assuring rapid response to all internal and external customer issues. If a corrective action is required, work with Quality Assurance to assure compliance with the documented procedure related to corrective actions.
• Follow Environmental, Quality, and Safety Management System procedures and requirements.
• Ability to meet the essential job requirements, with or without reasonable accommodation, as outlined in the job description.

Challenges

• Maintaining effective department performance while operating with dynamic inventory and shipment volumes.
• Maintaining material flow while controlling logistics costs.
• Developing the skill set in staff to stay current with the business direction and goals.
• Making other departments aware of the service and cost attributes that impact logistics so that they are factored into the decision-making process.
• Motivating others to accept directional and process changes.

Requirements

Minimum Qualifications

• Bachelor’s Degree, Logistics Certification, or equivalent combination of education and experience.
• Five plus years’ management experience.
• Ability to manage and lead employees with strong organizational capabilities.
• Skilled at staff team leadership and professional development.
• Capacity to understand complex production operations and the impact on Logistics.
• Excellent presentation skills with solid verbal and written communication capabilities.
• Proficient in the advanced features of Microsoft Office products and warehouse management systems.
• Willingness to travel as needed.

Preferred Qualifications

• Bachelor’s Degree in Logistics, Supply Chain, or related degree.
• Seven plus years’ shipping and warehouse management experience.
• Experience in industrial logistics management.
• Experience with Oracle warehouse management systems.
• Trained in Six Sigma methodology.

Benefits

• Comprehensive health, dental, and vision benefits.
• 401(k) plan with employer matching and profit sharing.
• Company-paid life insurance and disability coverage.
• Paid time off (PTO).