Warehouse & Routing Coordinator

Responsibilities

• Material Handling – 50%
• Uphold and promote a culture of safety by maintaining a clean, organized, and safe warehouse environment at all times.
• Complete a detailed 7-week onboarding training program with hands-on experience across all departments and shifts to ensure full readiness for job duties.
• Utilize IMS business software to pull inventory, process orders, and support routing decisions.
• Inspect customer material to ensure the highest quality standards are met; use tape measures, calipers, or micrometers to confirm dimensions as required.
• Pull, pack, and wrap material in accordance with IMS Quality System requirements.
• Fulfill multiple orders daily in a fast-paced environment, including operating a forklift and lifting up to 50 pounds repetitively throughout each shift.
• Routing Coordination – 50%
• Cook out daily outbound delivery routes, optimizing for efficiency, timeliness, and cost across IMS branch locations and customer delivery points.
• Assign and communicate delivery routes and scheduling to drivers, ensuring alignment with customer delivery windows and branch priorities.
• Maintain accurate routing records and delivery documentation, including proof of delivery, driver logs, and routing manifests.
• Support DOT/FMCSA compliance requirements as applicable to commercial delivery operations.
• Identify routing inefficiencies and recommend process improvements to reduce delivery costs and improve service levels.
• Serve as a key point of contact between warehouse operations, drivers, and internal stakeholders on all routing and logistics matters.

Requirements

• Must be 18 years of age or older.
• 6 months to 1 year of experience in material handling preferred; experience in a metal manufacturing or industrial distribution environment is a plus.
• Prior experience in routing, dispatching, or logistics coordination preferred.
• Proficiency with business software systems; ability to learn IMS inventory and order management platforms.
• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills; able to work effectively with warehouse staff, drivers, and internal stakeholders.
• Ability to work independently and as part of a collaborative team.
• Forklift certification preferred or willingness to obtain upon hire.