Warehouse Returns Administrator

Location: Perris, CA | Department: Returns | Job Type: Full-time

About the Role

The Admin 1 (Warehouse Administrator) plays a critical role in ensuring the smooth and efficient administrative flow of goods and information throughout the warehouse and yard. You will be the primary link between physical operations, documentation, and various support teams (e.g., Transportation and Inventory). This position requires a detail-oriented, collaborative, and analytical individual to manage logistics documentation, coordinate yard movements, and provide essential administrative support.

Pay

$22.50–$24.50 per hour (potential for overtime, shift differential, and bonuses)

Schedule

Sun–Wed or Wed–Sat, 6:00 AM – 4:30 PM

Benefits

• Medical, dental, and vision coverage
• 401(k) match
• Paid time off

Responsibilities

• Logistics & Yard Management
  • Gate in and out all incoming (truckload, LTL, shuttle) and outgoing shipments, including all returns shipments
  • Physically check in and out all trailers entering/exiting the yard, logging essential status details (trailer number, seal number, etc.)
  • Plan and communicate trailer movements within the yard to switchers, dock managers, and transportation planners
  • Complete daily yard checks and reconcile them with yard inventory records
  • Schedule appointments for all incoming and outgoing shipments
• Documentation & Data Processing
  • Arrive and/or dispatch loads into warehouse, transportation, and yard management systems
  • Close out trailers in a timely manner to meet cut times
  • Ensure completion and proper filing of all required paperwork and documentation (e.g., manifests, bills of lading)
  • Process returns items, including data entry and system updates
  • Perform extensive and accurate data entry, audit processed items, and resolve data discrepancies to maintain inventory accuracy
• Administrative & Office Support
  • Construct meaningful, actionable reports (e.g., updating UPH forecast daily)
  • Provide general office support, including purchasing and managing the inventory of supplies for the warehouse
  • Oversee the invoicing for maintenance and utilities weekly/monthly
  • Communicate effectively with various internal teams and external partners (carriers, drivers)
  • Flex to support operational needs in the process path, as required

Requirements

• Experience & Skills
  • High School diploma or equivalent
  • Proficiency in Microsoft Office and Excel
  • Proven ability to perform extensive and accurate data entry
  • Analytical and creative problem-solving skills
  • Ability to multitask and prioritize tasks
  • Service and warehousing/fulfillment experience preferred
• Communication & Reasoning
  • Excellent relationship building, negotiation, and communication skills
  • Ability to read, analyze, and interpret complex documents in English (e.g., safety rules, operating instructions, and procedure manuals)
  • Ability to deal with a variety of concrete variables in situations where only limited standardization exists
• Physical & Environment
  • Ability to alternate between sitting, standing, and walking throughout the shift
  • Ability to work in both an office environment and a warehouse environment (near machinery, in non-climate-controlled conditions)
  • Infrequent lifting of 75+ lbs. unassisted (less than half shift)