Warehouse Quality Lead

About the role

Ryder is hiring a Warehouse Quality Lead in Tarboro, NC. Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest supply chain environment. Various warehouse fulfillment specialist roles at Ryder support distribution across the US. At Ryder, you will be part of a team-first culture built on respect when joining a community of proud women and men in Supply Chain, including many Military Reservists and Veterans.

Pay

Hourly pay: $21.50 per hour. Warehouse positions pay weekly.

Schedule

First shift, Monday – Friday, 7:00 am – 3:00 pm; may require working nights 1–2 days per week.

Benefits

• Paid training and support
• Medical, dental, vision, and 401(k) eligibility starting at 30 days
• PTO accrual starting month 1 (up to 80 hours in the first year)
• 401(k) with company match
• High-valued stock at 15% employee discount
• Employee discounts on tools, cars, hotels, electronics/appliances, cell phones, travel, and more
• Safety gear provided
• Caring leadership prioritizing safety every shift
• Focus on continuous improvement

Requirements

• High school diploma or equivalent preferred
• One (1) year or more powered industrial truck experience preferred
• One (1) year or more previous experience as Team Lead preferred
• One (1) year or more Microsoft Office (Excel, Outlook, PowerPoint, Word, etc.) preferred
• One (1) year or more previous warehouse experience preferred
• Advanced knowledge and/or experience with an RF scanner required
• Valid forklift operator’s license/certification required
• Strong verbal and written communication skills
• Effective leadership skills
• Flexibility to work in a fast-paced, dynamic environment
• Ability to work independently and as a member of a team
• Excellent organizational skills
• Proactive approach to responsibilities
• Ability to maintain composure under pressure
• Commitment to health and safety methods
• Bilingual (for Québec locations only)

Responsibilities

• Lead and ensure continuous improvement efforts for optimal operational efficiency
• Perform warehouse functions including loading, picking, packing, shipping, receiving, forklift operation, and cycle counting
• Allocate resources and organize/distribute daily work duties to ensure optimal shift/team operational logistics
• Inspire and guide team members toward improved Key Performance Indicators (KPIs) using appropriate leadership styles
• Assist in providing appropriate orientation, information, technology, and tools for employees to perform their jobs
• Promote health and safety working methods within the warehouse
• Handle day-to-day paperwork (picking sheets, returns, bills of lading, etc.)
• Complete and submit daily reports and propose action plans to enhance operations effectiveness and service levels
• Perform other duties as assigned

Location: Tarboro, NC 27886. Full-time, regular employment. Travel requirements: 0–10%.