Warehouse Operations Manager
United Staging & Rigging · Salem, NH · 2 wk ago
On-siteManagementFull-time
United Staging & Rigging is seeking an experienced, hands-on Warehouse Operations Manager to oversee the daily operation of our warehouse and support our event-production and rental operations. This is a working management position for someone comfortable leading employees while also being directly involved in warehouse operations. The Warehouse Operations Manager is responsible for warehouse organization, inventory accuracy, staffing, equipment preparation and maintenance, transportation coordination, and communication with our Sales and Production teams. This position is well suited for an experienced warehouse leader who enjoys building organized systems, improving processes, solving operational problems, and working directly with a team. The goal of the Warehouse Operations Manager is to ensure that USR’s warehouse operates safely and efficiently, inventory remains accurate, equipment is properly maintained, and every project leaves the warehouse prepared correctly and on schedule. Key Responsibilities: Manage daily warehouse operations and workflow.Supervise, train, and assign work to warehouse and over-hire personnel.Maintain a safe, clean, organized, and efficient warehouse.Oversee equipment pulling, checking, packing, staging, loading, and unloading.Coordinate receiving and processing of returned rental equipment.Maintain accurate rental inventory and investigate inventory discrepancies.Track missing, damaged, and repair-status equipment.Coordinate equipment repairs, maintenance, and preventative maintenance.Maintain warehouse supplies, tools, hardware, repair parts, and expendables.Receive incoming shipments and verify them against purchase orders.Work closely with Sales and Production to plan upcoming projects and equipment requirements.Maintain a rolling forecast of warehouse workload and staffing requirements.Schedule and coordinate deliveries, pickups, equipment transfers, and rental vehicles.Coordinate warehouse staffing and over-hire labor based on workload.Oversee company vehicle condition, maintenance, and required documentation.Assist with deliveries, pickups, loading, and other warehouse activities when necessary.Develop and improve warehouse procedures and equipment workflows.Identify opportunities to improve safety, organization, inventory accuracy, and efficiency. Leadership Responsibilities: The Warehouse Operations Manager plays an important role in maintaining an effective working relationship between the warehouse and other USR departments. The successful candidate should be able to: Communicate clearly and professionally with employees and other departments.Provide employees with clear priorities and expectations.Remain organized and professional when schedules or orders change.Address operational problems constructively and efficiently.Hold employees accountable while maintaining a respectful work environment.Anticipate equipment, staffing, and transportation needs before they become problems.Lead by example and be willing to work alongside the team when necessary. Qualifications & Requirements: Previous warehouse, rental, logistics, event-production, or similar operational experience.Previous supervisory or management experience strongly preferred.Strong organizational and communication skills.Experience with computerized inventory or rental management systems.Ability to manage multiple priorities in a fast-paced environment.Strong attention to detail and commitment to inventory accuracy.Ability to effectively supervise both regular employees and temporary/over-hire labor.Mechanical aptitude and familiarity with equipment maintenance are beneficial.Valid driver’s license and acceptable driving record.Ability to safely perform physical warehouse work, including loading and unloading equipment. Standard warehouse hours are Mon-Fri, 7:30am-4:00pm, with a 30 minute lunch. This position requires schedule flexibility based on USR’s project and rental schedule. Occasional early mornings, evenings, weekends, extended hours, and short-notice work may be required. Compensation: This is a full-time, salaried position with full benefits. Benefits include: 100% company-paid health insuranceLife insurance for the Employee401K Savings PlanBereavement LeaveDental Insurance11 Paid Holidays5 Sick days per yearVacation Benefits Interested parties should contact Drew Sands via email at: asands@unitedstaging.comPlease include your resume, salary expectations, and a cover letter as to why you’re the right person for this role. To see the job description on our website, go to: https://unitedstaging.com/careers/#warehouse_operations