Warehouse Operations Manager

About the role

Oversees warehouse and operational functions for a larger facility, including logistics, warehousing, and inventory management. Manages Supervisors, Material Handlers, Drivers, and Office Staff. Ensures workplace health and safety requirements are met and takes responsibility for the security of the building and product. Manages Warehouse operations in accordance with established procedures and policies. This position requires 80% management responsibilities.

Reports to: Regional Operations Manager

Responsibilities

• Assumes responsibility for the measurement and effectiveness of all warehouse processes, including inventory management, transportation, customer service, and personnel.
• Provides timely, accurate, and complete reports on the operating condition of the warehouse as required.
• Communicates issues, programs, decisions, and actions to the Regional Manager and other leaders and departments as required.
• Assumes responsibility for the maintenance of Warehouse facilities, including equipment, ensuring both the inside and outside of the facilities are clean and orderly.
• Develops and maintains productive business relations with vendors, suppliers, and shippers.
• Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure personnel are well informed of changes in policies and procedures.
• Enforces productivity standards and assigns and coordinates personnel scheduling to ensure workload is handled efficiently. Plans for high seasons and keeps shifts properly staffed.
• Manages the development of warehouse personnel, providing measurable feedback and suggestions for improved performance. Completes new hire 30/60/90 day reviews and formulates employee development plans as needed.
• Works with Human Resources to schedule interviews, hiring, training, and manage issues as necessary.
• Proactively manages safety programs to ensure compliance with policies and regulatory requirements. Provides monthly documented safety meetings and investigates driver vehicle and workers compensation accidents.
• Leads and supports loss prevention efforts by ensuring security equipment is maintained and facilities are secure.
• Partners with Sales to ensure field operations associates are proactive in meeting customer needs.
• Assists with goal-oriented strategic priorities, project management, and process improvement initiatives.
• Manages and participates in business acquisitions, warehouse moves, and special projects.
• Plans and manages warehouse operational expenses to meet financial goals and expense policies.
• Motivates, organizes, and encourages teamwork to ensure set productivity targets are met. Trains staff and monitors performance and progress.
• Oversees the planned maintenance of vehicles, machinery, and equipment.
• Prepares capital and operational budgets for the facility.
• Determines efficient layout for smooth flow of products in and out of the warehouse.
• Promotes goodwill and a positive image of the Company.

Qualifications

• Bachelor's degree in business PLUS 2 years warehouse/operations experience or 6 years warehouse/operations experience.
• Proven leadership skills in a supervisory warehouse, operational, or related role.
• Knowledgeable in material handling and inventory documentation.
• Knowledge of budgeting, supply contracts, and shipping requirements.
• Excellent math, accounting, and financial interpretation skills.
• Effective communicator to a wide range of people at all levels of the organization.
• Demonstrated leadership ability and strong ability to build and maintain customer and supplier relationships.
• Ability to project a positive image to customers.
• Demonstrated product, technical, and customer service knowledge.
• Proficient in applicable computer software, including Microsoft Office applications: Word and Excel.
• Strong problem-solving skills.
• Willing to travel nationally as required.
• Valid driver’s license with a good driving record.

Benefits

• Highly competitive wages plus annual performance bonus.
• Healthcare benefits available from your first day on the job.
• 401(k) with generous employer contribution and match.
• Holiday pay.
• Paid vacation, sick time, and holidays.
• On-the-job training and skill development.
• Tuition reimbursement.
• Employee discount programs.

Pay

$90,000 - $100,000 per year. U.S. Venture's compensation range is specific to location and takes into account a wide range of factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs.

Physical Demands and Work Environment

• Physical demands: While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl, talk, hear, taste, and/or smell. The employee must occasionally lift products weighing up to approximately 80 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 70 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Protective equipment required: steel or composite toe boots, safety vest, harness, seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel/composite toe boots.
• Work environment: While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants may be present.