Warehouse Operations Manager
About the Role
Oversees warehouse and operational functions for a larger facility, including logistics, warehousing, and inventory management. Manages supervisors, material handlers, drivers, and office staff. Ensures workplace health and safety requirements are met and takes responsibility for the security of the building and product. This position requires 80% management responsibilities.
Responsibilities
- Assumes responsibility for the measurement and effectiveness of all warehouse processes, including inventory management, transportation, customer service, and personnel.
- Provides timely, accurate, and complete reports on the operating condition of the warehouse as required.
- Communicates issues, programs, decisions, and actions to the Regional Manager and other leaders and departments.
- Ensures maintenance of warehouse facilities and equipment, keeping both the inside and outside of the facilities clean and orderly.
- Develops and maintains productive business relations with vendors, suppliers, and shippers.
- Provides leadership through effective objective setting, delegation, and communication; conducts regular meetings to keep personnel informed of changes in policies and procedures.
- Enforces productivity standards and assigns/coordinates personnel and scheduling to ensure efficient workload management, including planning for high seasons.
- Manages the development of warehouse personnel, providing measurable feedback and suggestions for improved performance; completes new hire 30/60/90 day reviews and implements employee development plans.
- Works with Human Resources to schedule interviews, hiring, training, and manage issues as necessary.
- Proactively manages safety programs to ensure compliance with policies and regulatory requirements; provides monthly documented safety meetings and investigates accidents.
- Leads and supports loss prevention efforts by ensuring security equipment is maintained and facilities are secure.
- Partners with Sales to ensure field operations associates are proactive in meeting customer needs.
- Assists with goal-oriented strategic priorities, project management, and process improvement initiatives; manages business acquisitions, warehouse moves, and special projects.
- Plans and manages warehouse operational expenses to meet financial goals and expense policies.
- Motivates, organizes, and encourages teamwork to ensure productivity targets are met; trains staff and monitors performance.
- Oversees planned maintenance of vehicles, machinery, and equipment.
- Prepares capital and operational budgets for the facility.
- Determines efficient layout for smooth flow of products in and out of the warehouse.
- Promotes goodwill and a positive image of the company.
Requirements
- Bachelor’s degree in business plus 2 years of warehouse/operations experience, or 6 years of warehouse/operations experience.
- Proven leadership skills in a supervisory warehouse, operational, or related role.
- Knowledgeable in material handling and inventory documentation.
- Knowledge of budgeting, supply contracts, and shipping requirements.
- Excellent math, accounting, and financial interpretation skills.
- Effective communicator to a wide range of people at all levels of the organization.
- Demonstrated leadership ability and strong ability to build and maintain customer and supplier relationships.
- Ability to project a positive image to customers.
- Demonstrated product, technical, and customer service knowledge.
- Proficiency in Microsoft Office applications: Word and Excel.
- Strong problem-solving skills.
- Willing to travel nationally as required.
- Valid driver’s license with a good driving record.
Benefits
- Highly competitive wages along with an annual bonus program.
- Work boot reimbursement program.
- Healthcare benefits available from your first day on the job.
- 401(k) with generous employer contribution and match.
- Paid vacation, sick time, and holidays.
- On-the-job training and skill development.
- Tuition reimbursement.
- Employee discount programs.
Pay
Starting salary range: $100,000–$105,000 per year.
Physical Demands and Work Environment
Physical demands: While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to handle objects/tools/controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift products weighing up to approximately 80 pounds and handle tires (e.g., rolling, destacking, team lifting) greater than approximately 70 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Protective equipment required: Steel or composite toe boots, safety vest, harness, seatbelt, and self-retracting lifeline (SRL). All equipment is provided by the employer except for steel/composite toe boots.
Work environment: The employee may be exposed to weather conditions, moderate noise levels, and fumes associated with tires, car parts, and lubricants.
U.S. Venture will not offer sponsorship for employment-based nonimmigrant visas or permanent residency for this position. Applicants must be currently authorized to work in the United States on a full-time basis.