Warehouse Operations Manager

About the role

The Warehouse Operations Manager is responsible for overseeing the day-to-day operations of the warehouse, ensuring that all tasks are completed efficiently, safely, and accurately. This includes managing staff, monitoring inventory levels, coordinating shipments and deliveries, and ensuring compliance with all warehouse policies and procedures.

Responsibilities

This position directly supervises Department Managers and indirectly manages the entire team within the area of responsibility.

• Manage warehouse staff, including hiring, training, scheduling, and performance management.
• Develop and implement processes to ensure all warehouse activities are performed efficiently and accurately.
• Monitor inventory levels and implement strategies to optimize storage space and minimize stock shortages.
• Coordinate and oversee all inbound and outbound shipments and deliveries.
• Ensure compliance with all safety regulations, including the proper use of equipment and handling of hazardous materials.
• Develop and maintain relationships with suppliers, customers, and other stakeholders.
• Monitor and analyze warehouse performance metrics and implement strategies to improve performance.
• Identify and implement process improvements to increase efficiency and reduce costs.
• Assist in the development of standard operating procedures (SOPs) for all warehouse activities.
• Ensure compliance with all warehouse policies and procedures and maintain a clean, organized facility.
• Perform other related duties as assigned.

Requirements

• Ability to partner and establish strong working relationships with departments that support the overall operation.
• Strong leadership and communication skills, with the ability to motivate and direct a team.
• Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
• Excellent organizational skills, with the ability to manage multiple projects and priorities.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• Knowledge of OSHA standards and regulations.
• At least five years of experience in warehouse operations, including shipping and receiving, inventory management, and personnel management.
• Proficiency in Microsoft Office Suite.
• SAP experience preferred.
• Warehouse management system (WMS) experience preferred.
• Powered industrial truck (PIT) experience preferred.
• Bachelor's degree preferred.
• Valid driver's license required.