Warehouse Operations Lead

Under the direction of the Operations Supervisor, this position assists in coordinating and supervising all warehouse activities to meet company service and cost objectives.

Responsibilities

• Work closely with shift leadership to accomplish shift goals
• Oversee and coordinate warehouse processes such as receiving, put away, picking, and loading of products
• Direct work assignments to employees
• Provide daily hands-on support in Material Handling and Forklift responsibilities
• Drive compliance with safety, quality, and productivity goals
• Brainstorm and suggest new ideas to improve processes
• Communicate professionally, both orally and in writing, with internal and external partners
• Communicate problems, concerns, and ideas to management; assist in finding solutions
• Ensure efficient and safe operation of all material handling equipment
• Train new and current employees on operational SOPs and WIs
• Ensure the warehouse is clean and orderly, including organizing and rotating inventory, maintaining product labels, sweeping, and staging orders for delivery
• Ensure product is stored safely and in the proper place
• Assist in maintaining the security of the warehouse
• Perform additional duties as assigned by the warehouse supervisor or manager

Qualifications

• High School diploma or GED required
• Experience in a fast-paced warehouse environment
• Experience with Warehouse Management System
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Ability to handle changing priorities and use good judgment in stressful situations
• Good visual acuity to inspect shipments
• Ability to input data on the computer to create daily inventory reports
• Accuracy in recordkeeping and in sorting, checking, counting, and verifying items received
• Strong time management, organizational, planning, and self-motivation skills
• Material Handling Equipment (MHE) experience or desire to learn MHE
• Attention to detail
• Excellent customer service skills