Warehouse Operations Internship (Mandarin Speaking) (JD Young Program)

Contract Type: Intern Fixed-term trainee | Time: Full time (40 hours/week) | Location: Fontana | Start Date: March–May 2026 | Salary: $20/hour

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply-chain ecosystems. What began as a bold idea in China has grown into a global business serving more than 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property, and more, creating solutions that make everyday life smarter, faster, and more connected.

About The Team

You’ll be joining our JD Young Internship Pathway, designed to give early-career talent hands-on experience supporting the building and improvement of our Job Families for Job Profiles in the Logistics Warehouse and Supply Chain Management Team. We value curiosity, collaboration, and the confidence to take ownership in a fast-moving environment, helping you build real skills and make real impact from day one.

About the Role

The Warehouse Operations Intern supports daily warehouse operations and works closely with Team Leaders and Operations Managers to ensure productivity, quality, safety, and service-level goals are met. This role is designed for interns who want hands-on leadership exposure in a fast-paced 3PL warehouse environment. It is a developmental role that prepares interns for future positions such as Team Leader, Supervisor, or Operations Analyst.

Responsibilities

• Assist with daily inbound, outbound, picking, packing, and shipping operations.
• Monitor workflow and help balance labor across work areas.
• Track productivity, accuracy, and SLA performance.
• Escalate operational issues (labor gaps, system issues, delays) to Team Leaders or Managers.
• Promote a safe work environment and ensure SOPs are followed.
• Report safety concerns, near misses, and incidents promptly.
• Support warehouse audits and compliance checks.
• Identify process inefficiencies and suggest improvements.
• Assist with basic data tracking (volume, productivity, error rates).
• Participate in process improvement projects and pilot initiatives.
• Help communicate daily goals, priorities, and process changes to associates.
• Assist with onboarding and training of new warehouse associates.
• Act as a point of contact for associates when Team Leaders are unavailable.
• Support Team Leaders in coaching associates on standard work and safety practices.

Requirements

• Native Chinese speakers preferred.
• Graduating in 2025 or 2026; currently pursuing or recently completed a degree in Supply Chain, Logistics, Operations, Business, or related field.
• Strong analytical skills and proficient in Excel.
• Clear logical thinking, strong sense of responsibility, and excellent communication and teamwork skills.
• Strong interest in supply chain and e-commerce industries, with a willingness to grow in a fast-paced and challenging environment.

Benefits

• Hands-on exposure to end-to-end supply chain operations.
• Practical experience in real business scenarios with rapid skill development in operations and data analysis.
• Guidance and mentorship from experienced professionals.
• Opportunity for full-time conversion or long-term employment based on performance.