Warehouse Operations Coordinator

About the role

The Warehouse Operations Coordinator plays a critical role in ensuring the efficient, accurate, and timely movement of goods through the facility. This position combines operational oversight with data-driven decision-making, ERP system expertise, and cross-functional coordination to support high-performance logistics and customer satisfaction.

Responsibilities

• Manage and verify all incoming and outgoing shipments using ERP and WMS systems.
• Match purchase orders and sales orders to physical shipments and ensure documentation accuracy.
• Resolve discrepancies in real-time and escalate issues to appropriate teams.
• Prioritize inbound dock schedule and direct driver assignments to optimize flow and labor utilization to meet the needs of the operations.
• Monitor driver check-ins and appointment adherence; proactively communicate delays or missed appointments.
• Ensure timely and accurate posting of all shipping and receiving transactions.
• Maintain high data integrity across ERP, WMS, and customer inventory systems.
• Detect and resolve data inconsistencies; lead corrective actions with warehouse staff.
• Verify and challenge all interplant inventory accuracies both inbound and outbound.
• Provide responsive and professional communication to internal and external stakeholders.
• Track trailer movements and yard prioritizing required inventory for production.
• Maintain visibility into trailer status, location, and availability for loading/unloading.
• Identify and implement process improvements to reduce errors, increase throughput, and enhance system efficiency.
• Collaborate with warehouse leadership to refine workflows and improve KPI performance (i.e. production uptime).
• Ensure all shipments are accompanied by required paperwork and meet regulatory standards.
• Maintain confidentiality of customer and company data.
• Proper filing and organization of all inbound and outbound