Warehouse Office Manager

Essential Functions And Basic Duties

• Align customer service and administration efforts within a cold storage facility and coordinate operational and sales efforts with other leaders
• Lead by example by living the company values of Integrity, Accountability, Transparency, Impact, Humility, and Community
• Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance
• Implement corporate and departmental policies, procedures, and service standards that align with company goals, mission, and vision
• Hire, coach and manage a staff of customer service and/or administrative workers. Coordinate coverage as needed
• Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies
• Participate in the hiring process and support employee relations efforts as needed
• Perform other duties and special projects as needed

Qualifications

• Associates Degree or equivalent required
• Relevant advanced degree preferred
• Two to five years of warehouse office experience and/or leadership experience
• Strong analytical skills and ability to interpret and communicate data
• Able to take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision
• Proficient in MS Office, including Excel, Word, PowerPoint, and Teams