Warehouse Manager - Nashville

Key Responsibilities

• Daily Operations Execution
• Lead day-to-day warehouse operations across D2C, B2B, and SHD distribution
• Leads daily operational cadence, including shift kickoff, priority alignment, and performance review
• Ensure orders are picked, packed, and shipped accurately and on time
• Manage daily priorities based on volume, backlog, and service level requirements
• Accountable for inventory accuracy, inbound flow, and alignment between receiving and fulfillment
• Monitor workflow across receiving, picking, packing, and shipping

Team Leadership & Accountability

• Directly manage 3 Warehouse Supervisors, each responsible for core functional areas
• Drive accountability for performance, attendance, and adherence to SOPs
• Coach and develop supervisors to effectively lead frontline teams
• Support labor planning, staffing, and scheduling to meet demand

Performance & Throughput Management

• Own daily KPIs: order accuracy, on-time shipping, productivity, and backlog
• Identify bottlenecks and take immediate corrective action to maintain flow
• Drive continuous improvement through practical, process-level enhancements
• Provide regular operational updates and insights to the GM

Cross-Functional Alignment

• Partner with Customer Service, Supply Chain, and Operations teams to resolve issues quickly
• Ensure alignment between inbound inventory and outbound fulfillment priorities
• Support execution of system/process improvements (WMS, ERP, automation initiatives)

Safety & Compliance

• Enforce safety protocols and maintain a compliant warehouse environment
• Ensure operational standards are consistently followed across all teams