Store Manager

Role Overview

Responsible for managing store operations, personnel, and processes to ensure efficiency, safety, and customer satisfaction.

Key Responsibilities

• Recruit, train, evaluate, and retain qualified staff, ensuring proper staffing levels and compliance with labor laws.
• Lead performance management, conduct evaluations, and address employee development or disciplinary actions.
• Oversee store opening and closing procedures, maintain optimal inventory levels, and manage merchandise presentation and pricing.
• Analyze financial statements to identify sales trends, control expenses, and reduce shrinkage.
• Ensure adherence to safety, security, cash handling, and operational policies.
• Deliver exceptional customer service and maintain a clean, organized, and secure store environment.
• Complete documentation accurately and ensure compliance with company policies and procedures.

Qualifications & Skills

• Ability to interpret documents, perform mathematical calculations, and utilize cash handling systems.
• Knowledge of inventory management, merchandising, and retail operations.
• Effective communication, interpersonal, and organizational skills.
• Experience in recruiting, training, and managing staff, with knowledge of legal compliance.
• Preferred: High school diploma or equivalent; management experience in retail is advantageous.

Physical & Working Conditions

• Frequent standing, walking, bending, and lifting up to 55 pounds.
• Use of equipment like scanners, pricing guns, and carts.
• Fast-paced environment with occasional outdoor exposure and driving requirements.

Benefits

• Comprehensive benefits, including health insurance, 401(k), paid leave, and potential incentive opportunities.