Warehouse Management System Business Analyst II

Responsibilities

• Lead and participate in requirements gathering with warehouse operators, internal business units, and third-party integrations.
• Document and maintain functional workflows for both existing Phenix modules and new system solutions.
• Translate operational processes into clear system behavior, business rules, and data requirements.
• Participate as a Scrum team member in sprint ceremonies, stand-ups, and backlog refinement.
• Define and refine acceptance criteria in collaboration with Quality Assurance teams.
• Manage sprint priorities, Jira backlog, and roadmap alignment.
• Perform user acceptance testing (UAT) for delivered features and enhancements.
• Provide product demonstrations to stakeholders and user communities.
• Act as a liaison between business units and development teams to ensure alignment and clarity.

Requirements

• Strong understanding of warehouse management processes.
• A passion for problem solving.
• The ability to communicate effectively across both technical and operational audiences.

Qualifications

• Bachelor’s degree in Business, Information Systems, Supply Chain, or related field (or equivalent experience).
• 3–5 years of experience in Business Analysis, Functional Design, or Technical Documentation.
• Experience working within Agile/Scrum delivery frameworks.
• Strong understanding of logistics, supply chain, warehousing, or inventory management environments.
• Experience with tools such as Jira, Confluence, or similar SDLC/project management platforms.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working with both technical and non-technical stakeholders.

What We Are Looking For

• Experience with Warehouse Management Systems (WMS), specifically Phenix or similar platforms.
• Experience working with RF-driven workflows or highly automated warehouse environment.
• Exposure to third-party system integrations and API-driven environments.

The Job Specifics

Location and Department: Camden, NJ — Information Technology - Corporate / Product

Reports To: Senior Automation Integration Manager

Travel Amount: Approximately 10-15%

Job Type: Full-Time, Salaried

Salary Range: $80,000.00 – $100,000.00 annually, based on experience, qualifications, and skillset

The Standard Details

• Maintain a professional demeanor in appearance and communications.
• Participate in staff and/or customer meetings as required.
• Take initiative to prevent non-conformities related to product, process, and quality systems.
• Identify and report any issues related to product, processes, and/or quality.
• Propose and implement solutions through appropriate channels.
• Ensure solutions are effectively implemented.
• Always follow posted security procedures while in the building.
• Participate in safety and educational training programs.