Warehouse Maintenance Supervisor

About the role

Exol is a company pioneering fulfillment-as-a-service, offering outsourced warehousing operations and specialized automated warehousing solutions. Our mission is to bring industry-leading automation to businesses of all sizes through a scalable, next-generation fulfillment network.

Responsibilities

• Align with and implement standardized maintenance programs across the Exol fulfillment center, including preventive, predictive, and reactive strategies.
• Aid in hiring, leading, and managing site-level maintenance teams, fostering a culture of accountability and continuous improvement.
• Manage contracts and performance of third-party vendors and service providers.
• Partner with automation, facilities, and operations teams to ensure all systems—MHE, automation, and building infrastructure—are properly supported.
• Track asset performance, system reliability, and maintenance KPIs to drive uptime and cost efficiency.
• Enforce compliance protocols for safety, inspections, and maintenance recordkeeping.

Requirements

• High school diploma or GED required; associate degree, technical certification, or apprenticeship completion in industrial maintenance, electrical, mechanical, automation, or a related field preferred.
• Minimum 5 years of hands-on maintenance experience in logistics, fulfillment, manufacturing, material handling, or an automated warehouse environment, including at least 2 years in a lead, supervisor, or shift leadership role.
• Working knowledge of preventive, predictive, and corrective maintenance practices for MHE, conveyors, robotics/automation, facility systems, dock equipment, and related building infrastructure.
• Experience using CMMS/EAM systems to manage work orders, PM compliance, asset history, labor reporting, spare parts usage, and maintenance KPIs.
• Ability to lead maintenance technicians, coordinate daily shift priorities, manage escalation of equipment downtime, and partner effectively with operations, safety, automation, OEMs, and third-party vendors.
• Strong understanding of maintenance safety practices, including LOTO, electrical safety, machine guarding, hot work, contractor safety, and incident follow-up; OSHA awareness preferred.
• Strong communication, troubleshooting, organizational, and coaching skills with the ability to drive accountability in a fast-paced, high-automation operating environment.

Qualifications

• Valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
• This is an in-warehouse role; you'll spend time on the floor as well as in the office.
• Flexibility to work multiple shifts (day, swing, night) or be on call depending on operational demands.
• Ability to walk/stand for extended periods, climb stairs/ladders, and tolerate warehouse environmental conditions (temperature variations, noise, etc).

Skills

• Strong leadership and supervisory skills.
• Effective problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills.
• Proficiency in CMMS/EAM systems.
• Knowledge of safety protocols and regulations.

Benefits

• Medical, dental, vision, disability, 401K, PTO and/or other benefits.

Pay

The base range for this position in the posted location is $77,000.00 - $105,600.00, however, base pay offered may vary depending on job-related knowledge, skills, and experience.

Schedule

Flexibility to work multiple shifts (day, swing, night) or be on call depending on operational demands.