Warehouse & Logistics Technician

About the role

The Warehouse and Logistics Technician is accountable for supporting results in a fast‑paced environment by being responsible for material handling, shipping and receiving, and warehouse management, while ensuring proper documentation and data entry is performed as required. The position requires alignment with the behaviors of the Sterling core competencies and non‑negotiables, as well as expertise in functional competencies included in this position profile.

Essential Functions

• Proficient in the receiving and documentation of all incoming shipments to the company, entering and ensuring timely document recording and data entry as required into software.
• Creation and completion of Sterling receiving documentation and internal labeling requirements.
• Utilize SDS sheets to properly and safely handle and store chemicals.
• Process and resolve relevant receiving and invoice inquiries.
• Receive and deliver letters and packages to various recipients.
• Responsible for all material handling: properly reserve and stage in correct areas for storage and manufacturing staging, deliver chemicals as required, pull materials for use based on FIFO and FEFO principles as applicable.
• Document and safely perform transfers of chemicals and other products between storage rooms and between buildings.
• Prepare appropriate documents to support outgoing shipments (bill of lading, packing slip, commercial invoice, hazardous goods declarations) in accordance with company procedures and regulations such as DOT and IATA.
• Dispose of various waste and recyclable materials and containers generated within the facility, including preparing empty drums for pickup, ensuring they are properly labeled and securely closed.
• Maintain an orderly system for chemical storage areas using FIFO methods and chemical segregation rules; maintain KanBan‑managed storage areas.
• Clean and document storage room cleanings as required by SOPs.
• Maintain a clean work environment on the dock and all other areas as required.
• Conduct physical inventory as needed; perform monthly inventory cycle counts and periodic full physical inventory procedures.
• Operate forklift, pallet‑jack and other material handling equipment in accordance with current safe practices.
• Complete routine safety inspections of equipment (e.g., forklifts) per department procedures.
• Know and adhere to OSHA regulations with respect to material handling, shipping and receiving.
• Ensure timely completion and compliance with cGMP and all other relevant company training requirements.

Key Competencies

• Ability to read and interpret reports, business correspondence and procedure manuals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• The ability to communicate and work with people at all levels of the organization.
• Basic knowledge of computers and PCs.
• Working knowledge of Microsoft Excel, Microsoft Word, email and internet.
• Working knowledge of SAP, Microsoft Dynamics AX or similar electronic inventory management systems.

Education and Experience

• Minimum of a high school diploma or equivalent.
• At least 3 years of shipping/receiving/warehouse or inventory management experience, preferably in a chemical environment with handling of dangerous goods shipments.

Travel Requirement

Up to 5 % travel required.

Physical Demands and Work Environment

• Regularly stand and bend; frequently required to sit, walk, crawl, and stoop.
• Frequent use of hands to finger, handle or feel objects, tools or controls.
• Must be able to talk and hear.
• Frequent lifting and/or moving of up to 50 lb; ability to move drums or pallets up to 2,400 lb using a drum truck, pallet jack, or forklift.
• Vision requirements include close vision, distance vision, depth perception, ability to adjust focus, and ability to observe color changes.
• Noise level is moderate to noisy.
• Occasional exposure to airborne particles and fumes; exposure to various chemicals.
• Must be able to wear basic personal protective equipment (PPE) as required.

Diversity and Inclusion

Sterling values diversity and is committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy, age, national origin, physical or mental disability, past or present military service, marital status, gender identification or expression, medical condition (including genetic characteristics) or any other protected characteristic as established by law.