Warehouse Logistics Manager

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world-class US Operations and a global footprint with more than 20,000 employees worldwide.

About the role

This hands-on position manages and oversees all distribution/logistics processes and implementation of warehouse businesses in a CTDI facility, as well as monitoring operational performance levels and regularly interfacing with customers. The role is responsible for both inbound and outbound warehouse functions.

Responsibilities

• Supervise a team of employees and temporary agency workers responsible for shipping, receiving, and inventory processes.
• Maintain customer compliance requirements for accuracy and processing times.
• Train employees on department procedures and processes and ensure adherence.
• Coach and motivate employees to meet job expectations.
• Complete employee attendance records and monitor adherence to policy; prepare corrective actions when necessary.
• Coach and counsel employees on performance deficiencies and document as required.
• Prepare and administer daily performance feedback and reporting.
• Prepare, maintain, and analyze various customer and internal reports, noting trends and actionable items.
• Prepare action plans for new and/or existing processes to maximize efficiencies while maintaining exceptional quality standards.
• Establish usage controls and make necessary adjustments.
• Generate daily, weekly, and monthly reports as required.
• Research orders for customers and report results.
• Support and ensure compliance with CTDI safety programs and initiatives, as well as all applicable OSHA and state workplace safety laws.
• Ensure compliance with all building security requirements set forth by CTDI and its customers.
• Other duties as assigned.

Requirements

• 3-5 years of warehousing/distribution experience, preferably with pick, pack, and ship operations in a larger warehouse/distribution facility; telecommunications industry experience preferred.
• Experience working with a contingent labor force (temporary/contract employees) preferred.
• Minimum of 3 years’ experience supervising staff within a warehouse environment.
• Proficiency in MS Office (Word, Excel, Access, and Project), report preparation, and data analysis.
• Coaching and employee development skills.
• Excellent interpersonal skills with the ability to motivate employees.
• Proactive problem-solving ability.
• Strong analytical, organizational, and follow-up skills.
• Ability to manage multiple tasks.
• Excellent attention to detail.
• Ability to interact professionally with customers in written and verbal communications.
• Strong leadership ability.
• Strong financial skills/background.
• Ability to lift 50+ pounds.

Qualifications

• B.S. Degree in Business Management or a related discipline is preferred.
• Work authorization in the United States (required).
• Must be 18 years of age.

Pay

Salary range: $78,000.00 - $85,000.00 (depending on level of prior experience) plus bonus.

Schedule

7:00 AM - 3:30 PM, Monday-Friday

Benefits

• Weekly pay every Thursday.
• Monthly incentive bonus.
• Positive, team-oriented, inclusive workplace.
• Health, dental, vision, and prescription coverage.
• Paid holidays, vacation, and sick/personal time.
• 401(k).
• Life insurance.
• Disability insurance.
• Employee assistance program.
• Flexible spending account.
• Tuition reimbursement.