Warehouse Logistics Manager

Job Duties

• Direct, optimize, and coordinate all warehouse activity
• Actively manage P&L expenses, quality, productivity, staffing, safety, capacity, and product flow
• Foster a culture of continuous improvement by leveraging key metrics, training, and coaching to keep Associates focused on the most critical elements of the operation
• Maintain open communications with all operations personnel, as needed
• Support Customer Service, Counter staff, QA/QC, and Inventory Control as needed
• Monitor branch review queue
• Monitor and respond to any inbound, outbound and/or product questions
• Daily warehouse walkthrough to check for safety and housekeeping issues
• Review and analyze daily reports to identify opportunities and root causes
• Oversee all cross-dock and transfer situations as they arise
• Address and solve general branch issues as they arise
• Ensure all parcel package shipments are processed timely and accurately for customer delivery

Personnel

• Direct Reports: Early AM logistics check in with Dispatcher, Night Shift Supervisor, and Inbound/Inventory Control Manager
• Resolve any employee issues
• Review/approve payroll hours weekly
• Ensure all driver and warehouse personnel time-off is coordinated and scheduled to ensure adequate operational coverage
• Foster communication and teamwork among staff to ensure accomplishment of operational goals with high levels of performance and standards being the norm
• Completion of all assigned NEFCO trainings
• Monitor and enforce all NEFCO training initiatives for associates under your supervision.
• Aid in the implementation of new training and enhance existing training processes for associates under your supervision.
• Accept responsibility for company projects that may be indirectly related to his/her area of responsibility
• Evaluate personnel and provide Management with employee reviews as requested
• Communicate policies to ensure compliance and consistently administer corrective action as necessary
• Review direct reports’ timecards, ensuring employees’ time is accurately recorded and complete.
• Approve employee timecards at the end of each period, prior to supervisor deadline.
• Work with employees to resolve errors (missing punches, adjustments, etc.).
• Review and approve PTO requests.

Quality

• Ensure inventory accuracy to minimize of shrink, damage, and obsolete inventory
• Adherence to customer delivery times, linehaul pull times, on-time delivery truck departure, and efficient delivery truck routing
• Ensure orders are picked, packed, loaded, and delivered accurately, and packaged/labeled to be presented to the customer in proper condition and easily identifiable
• Ensure all inbound shipments are received and put away accurately both physically and, in the system

Requirements

• Qualifications:
• Must have a track record of being a results-oriented person who has worked in industrial warehousing/distribution operations for 5+ years
• Must be effective communicator up, down and across the organization
• Ability to lead, coach, delegate to, and mentor Supervisors, Associates, and Drivers, helping them develop critical skills to improve productivity and bench strength
• Ability to establish priorities, work independently with little supervision
• Ability to leverage data and metrics to drive decisions and continuous operational improvement
• High school diploma (or equivalent); college degree preferred
• Ability to review and interpret computer system images, reports, and documents
• Ability to use NEFCO’s ERP software system, Eclipse experience highly desired
• Basic knowledge of Microsoft Word, Excel, and Outlook
• Analytical ability including basic math skills
• Ability to use warehouse layouts for planning purposes
• Must have a positive, hard-working attitude
• Must be detail-oriented and hands on ‘roll up the sleeves’ type with aptitude for multi-tasking and adapting to a fast-paced environment with ever changing priorities
• Ability to stand on concrete floor for long periods of time
• Ability to work in various climate conditions such as cold, heat, humidity for long periods of time
• Ability to crouch, stoop, kneel, crawl and twist for lifting
• Ability to safely as much as 50+ lbs.
• Ability to operate warehouse equipment (including forklifts) and be recertified