Warehouse Lead with Coffee Experience

About the role

We're looking for a Warehouse Specialist (Technical Focus) with a background in engineering, electrical systems, or automotive repair to join our growing technical operations team.

This role goes beyond standard warehouse work—you'll combine hands-on technical expertise with operational responsibilities to ensure our equipment is fully functional, high-quality, and ready for customers.

You'll take ownership of complex repairs and refurbishments, support team development, and help build scalable processes as we grow.

Responsibilities

• Equipment Repair & Technical Troubleshooting
• Diagnose, service, and refurbish a variety of coffee equipment, including espresso machines, grinders, and brewers.
• Troubleshoot mechanical, electrical, and fluid system issues across multiple brands and models.
• Perform final testing to ensure all equipment meets performance and quality standards before shipment.
• Technical Project Ownership
• Manage repair and refurbishment projects from initial assessment through completion.
• Prioritize tasks and handle multiple technical jobs simultaneously with minimal supervision.
• Support Both Pre-Sale and Post-Sale Technical Inquiries
• When needed, support both pre-sale and post-sale technical inquiries.
• Process Development & Quality Improvement
• Create and maintain documentation for repair procedures, workflows, and quality benchmarks.
• Analyze recurring equipment issues and implement long-term solutions.
• Contribute to continuous improvement initiatives to enhance efficiency and consistency.
• Team Support & Knowledge Sharing
• Train and support technicians and warehouse staff on tools, processes, and technical best practices.
• Act as a go-to resource for complex technical questions within the team.
• Operations & Inventory Coordination
• Manage spare parts inventory, sourcing, and vendor relationships.
• Collaborate with operations and sales teams to provide technical insights and support.

Requirements

• 4+ years of hands-on experience in equipment repair or a related field (e.g., automotive, HVAC, industrial equipment, or appliances).
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret schematics, diagrams, and technical manuals.
• Proven ability to work independently and manage multiple priorities.
• High attention to detail and commitment to quality.
• Strong communication skills, with the ability to explain technical concepts clearly.
• Ability to lift and handle heavy equipment (50+ lbs).
• Interest in coffee equipment or willingness to develop expertise in the field.

Benefits

• Paid time off.
• Professional development support and technical training.
• Career advancement opportunities within a fast-growing company.
• Autonomy in a goal-oriented and performance-driven culture.
• Opportunity to work with innovative equipment and evolving technologies.

Qualifications

Only applications and CVs submitted in English will be considered.

Skills

• Hands-on equipment repair experience.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical documents.
• Independent problem-solving and project management skills.
• Effective communication and training abilities.
• Physical stamina for handling heavy equipment.

Benefits

• Paid time off.
• Professional development support and technical training.
• Career advancement opportunities within a fast-growing company.
• Autonomy in a goal-oriented and performance-driven culture.
• Opportunity to work with innovative equipment and evolving technologies.

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible but includes standard business hours.