WAREHOUSE LEAD

About the Role

The Warehouse Lead performs all duties of a warehouse associate and assumes the responsibilities of the supervisor in their absence. This role requires effective leadership, communication, and a commitment to safety and operational excellence.

Key Responsibilities

• Serve as a visible leader within the Cold Crew, fostering strong relationships with staff and promoting company culture
• Act as a key liaison between warehouse staff and other departments to ensure smooth and efficient operations
• Maintain high standards of warehousing practices, ensuring compliance with food safety regulations and inventory accuracy
• Enhance operational efficiency by leading, training, and mentoring Warehouse Associates, driving performance improvements
• Support assigned associates in meeting productivity goals while addressing any violations of safety or company policies
• Proactively troubleshoot warehouse challenges, collaborating with team members to find effective solutions
• Manage the truck dock operations, coordinating trailer movements and overseeing the flow of pallets in and out of storage areas
• Utilize Warehouse Management System (WMS) to assign doors, direct tasks, and handle exceptions efficiently
• Serve as a primary contact for escalating issues and facilitating timely resolutions
• Assume supervisory responsibilities as needed to ensure team accountability and operational success
• Perform Warehouse Associate duties as required by business demands

Qualifications

• High school diploma, GED, or equivalent preferred
• Minimum of 2 years of warehouse experience
• Prior leadership experience preferred

Physical and Environmental Requirements

• Bend and lift up to 50 lbs. regularly
• Lift up to 70 lbs. occasionally, with assistance
• Work in a temperature range from +50°F to -30°F with moderate noise levels
• Lift overhead when required
• Stand and walk for extended periods
• Use hands to handle objects, tools, or controls
• Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment
• Operate a registered motor vehicle as part of daily tasks
• May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities

Required Skills and Abilities

• Attention to detail
• Effective communication, vision, and hearing essential for safety and productivity
• Strong arithmetic and reading skills
• Follow verbal instructions, written instructions, and company policies
• Be a self-starter, able to work independently and coordinate with others
• Thrive in a fast-paced environment, managing stress and meeting productivity guidelines
• Maintain a professional demeanor in appearance and communications at all times
• Take initiative to prevent non-conformities related to product, process, and quality systems
• Identify and report any issues related to product, processes, and/or quality
• Propose and implement solutions through appropriate channels
• Ensure solutions are effectively implemented
• Follow posted security procedures at all times while in the building
• Participate in safety and educational training programs
• Participate in staff and/or customer meetings as required
• Additional work hours may be requested by management to help manage employee production, projects, and or special events
• Engage in frequent personal interaction and communication

Benefits

• 401K and Educational Assistance after 1 year
• Blue Cross Blue Shield available after 30 days of service, if elected
• Company Life Insurance
• A variety of additional benefits and perks