Warehouse Lead

Responsibilities

• Aid in overseeing daily warehouse operations, ensuring tasks are prioritized and completed safely and efficiently.
• Act as a resource to warehouse associates for training and guidance.
• Accurately pull and process customer orders for delivery and shipping, including labeling and documentation.
• Receive, stock, and rotate products; participate in audits, cycle counts, and annual inventory.
• Load and unload trucks.
• Operate warehouse equipment as required and after proper training, such as pallet jacks or forklifts.
• Assist with warehouse facility and equipment maintenance.
• Maintain a clean and organized workspace and warehouse.
• Communicate effectively with team members and management, attend department meetings, and contribute to a positive work environment.
• Abide by all safety and compliance protocols, ensuring a safe work environment.
• Take personal ownership of all customer needs with speed and urgency.

Requirements

• A minimum of 2 years of warehouse, logistics, or inventory experience.
• Experience as a team leader or supervisor, preferred.
• A high school diploma or equivalent.
• Ability to operate, and train others to operate, warehouse equipment such as pallet jacks, pickers, or scrubbers.
• Basic computer skills to operate warehouse management systems, tools such as scanners, and data entry tasks.
• Basic math skills to manage inventory counts and measurements (addition, subtraction, multiplication, division).
• Strong communications skills, problem-solving abilities and leadership qualities.
• Ability to work in a fast-paced environment, meet deadlines and work overtime as needed.

About the Role

The Warehouse Lead supports the flow of products to and from inventory while maintaining a commitment to safety, quality, and customer service. They support the ops management team with oversight of daily warehouse operations, leading team huddles, training new associates, and other tasks as assigned.