Warehouse Lead

About the role

Responsible for assisting in coordinating and monitoring activities engaged in the warehouse. Lead the warehouse staff and ensure safety protocols are followed. Ensure daily needs are met for internal and external customer satisfaction.

Responsibilities

• Manage assigned warehouse area pertaining to quality, workmanship, productivity, recovery, sanitation and employee practices.
• Meet daily shipments requirements to guarantee AIT’s service levels are achieved.
• Ensure that customer’s goods arrive to final destination and are received in a timely manner.
• Monitor and expedite workflow of the dock assigned area and make adjustments when necessary.
• Answer questions from warehouse employees pertaining to processes and escalate to management as necessary.
• Handle any training or process communications to warehouse personnel and ensure team compliance.
• Lead all inventory control including data entry, cycle counts and client reporting updates.
• Operate a manually controlled gasoline or electric powered forklift to pick-up, deliver or move materials around the warehouse location.
• Follow safety policies and ensure the warehouse personnel adhere to the safety procedures in place to maintain personnel order & cleanliness.
• Assure compliance with all safety and warehouse processes.
• Communicate with management and other leads any problems or concerns with attendance, performance, and warehouse operations.
• Train warehouse personnel in warehouse processes, safety and assist personnel to improve procedures/performance.

Requirements

• High School Degree or equivalent (Required).
• 5+ years previous team lead or supervisor experience (Required).
• 5+ years warehouse operations experience (Required).
• 3+ years experience with MS Outlook and Excel (Required).
• 5+ years experience with 3PL systems (Preferred).
• Forklift Certification (Required).

Skills

• Inventory and/or cycle count (Medium proficiency).
• Communication skills (Medium proficiency).
• Computer Skills (Medium proficiency).

Other skills we hope to see:

• A team player who works well with others – being respectful to our teammates is a Core Value.
• A strong work ethess with an appreciation for ownership, independence, accountability and autonomy in your role.
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture.

Benefits

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position).

• Medical, Prescription, Health Savings Account, Flexible Spending Accounts.
• Dental, Vision, Life, AD&D, Disability, Supplemental Health.
• Employee Support, Paid Parental Leave, Pet Insurance.
• 401(k) and Tuition Reimbursement.
• Up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About the company

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.