Warehouse Lead

We are seeking a motivated and results-oriented Lead Warehouse Associate to join our team. In this role, you will assist with the daily operations of our shipping warehouse while ensuring a safe, efficient, and productive work environment.

About the role

You will lead a team of warehouse associates, delegate tasks, and ensure orders are fulfilled accurately and on time. Responsible for leading a team in receiving materials, picking piece parts, and managing larger work orders while meeting AHEAD's standards for safety, security, quality, and productivity.

Responsibilities

• Lead a team of warehouse associates, motivating them to achieve and maintain high productivity and accuracy.
• Help the Manager identify staffing needs and delegate tasks based on receipt-stocking-pick workflow.
• Oversee warehouse receiving, material movement, and picking of purchase orders and work orders by actively contributing to tasks while setting expectations and meeting KPIs.
• Ensure adherence to safety protocols and procedures, maintaining a safe working environment.
• Collaborate with other departments, such as sales/account coordinators and production staff, to ensure smooth operations.
• Maintain and manage accurate warehouse inventory and receipt/picking records, including cycle count initiatives and stock inventory accuracy.
• Identify and implement process improvements to enhance efficiency and accuracy.
• Train new warehouse associates and provide ongoing coaching and development to the team.
• Address departmental inquiries or requests and resolve order fulfillment issues.
• Maintain a clean, organized, and well-maintained warehouse environment.
• Assist with planning and leading departmental and continuous improvement projects.
• Troubleshoot and identify root causes for receiving and picking errors, and implement corrective/preventative actions.
• Contribute to creating, improving, and training on SOPs and Dozuki documentation.
• Lead and assist in 5S implementation, adherence, and audits.
• Perform duties assigned by Supervisor or Manager.
• Backup Warehouse Associate 1, 2, & 3 roles as needed.

Requirements

• High school diploma and 2-3 years’ experience in a warehouse shipping environment, preferably in a supervisory or lead role.
• Ability to read and write English, follow verbal instructions, and use simple math.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent organizational skills and attention to detail.
• Proficiency in warehouse management principles and best practices.
• Experience with warehouse management systems (WMS) is a plus.
• Strong communication, interpersonal, and problem-solving skills.
• Microsoft Office experience required; MS TEAMS experience preferred.
• Ability to work independently and as part of a team.
• Operate an electric pallet jack (required) and Stand-Up Reach Truck (preferred).

Physical Demands

• Regularly required to talk or hear.
• Frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
• Ability to lift 50+ pounds on a repetitive basis.
• Ability to work on feet 8+ hours a day.

Pay

$26 - $29 an hour (On-Target Earnings, including base salary and any applicable target bonus). This range may vary based on relevant experience, qualifications, and geographic location.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave

See benefits for additional details.