Warehouse General Technician

About the role

The General Warehouse Technician plays an essential role in the day-to-day preparation, movement, organization, and basic quality control of all equipment that flows through the Brite Ideas warehouse. This entry-level position supports all warehouse workflows, including pulling and returning gear, loading and unloading trucks, cleaning and inspecting equipment, maintaining warehouse organization, staging projects, and assisting with local pickups and occasional onsite load-in/load-out support.

Responsibilities

• Pull, prepare, and stage equipment for events per project pull sheets and Warehouse Manager or Lead direction
• Return gear through Flex or other system, ensuring accurate counts, scanning, and accountability
• Load and unload trucks for events and warehouse movements
• Organize, restock, and maintain cleanliness throughout the warehouse, storage areas, and workstations
• Absorb and move equipment safely throughout the warehouse using carts, pallet jacks, and other non-DOT equipment
• Prevent loss, damage, or misplacement of equipment through proper handling and documentation
• Perform basic cleaning, visual inspection, and functional power-on checks for gear returning from events, or other SOP as directed by department specialists
• Coil, label, sort, and organize cables across all departments (audio, video, lighting, rigging)
• Maintain a clean, safe, and organized work environment in compliance with Brite Ideas' safety protocols
• Use Flex Rental Solutions (or similar system) for scanning equipment in/out; training provided
• Notify supervisors of equipment issues, missing inventory, or safety concerns
• Auxiliary support for local pickups, drop-offs, or vendor returns using a Class C vehicle (no DOT or CDL requirements)
• Assist with staging outbound gear and receiving inbound equipment
• Cross-departmental support for Audio, Video, Lighting, and Rigging departments with simple, non-technical duties during peak workflows
• Onsite support (occasional & under supervision) for basic load-ins and load-outs, moving and placing equipment as directed by Leads or Technical Directors, running and labeling basic data/power cables or placing racks/cases as assigned (no specialty testing or configuration)

Qualifications

• High school diploma or GED required
• 0-1 years of warehouse, production, live event, or material-handling experience preferred
• Experience with basic hand tools, carts, pallet jacks, or general warehouse equipment a plus
• Ability to learn Flex Rental Solutions and warehouse processes (training provided)
• Strong organization, accuracy, and attention to detail
• Basic problem-solving skills with sound judgment
• Ability to work both independently and collaboratively in a fast-paced warehouse environment
• Ability to remain focused and calm in time-sensitive or high-volume situations
• Effective verbal communication and teamwork skills
• Ability to adapt to changing warehouse demands with a proactive, solutions-minded approach
• Occasional periods of sitting with frequent periods of standing, walking, bending, reaching, climbing and balancing
• Lifting: Must be able to lift, carry and exert force up to 75 pounds occasionally
• Vision & Hearing: Must be able to distinguish colors, use close vision for computer screens/documents, use distance vision and have the ability to judge depth perception and spatial awareness for safety precautions. Must be able to hear sufficiently to understand and comprehend individual conversations and listen for potential safety precautions. Noise: The noise levels in the work environment are usually moderate with standard business office equipment and may increase to occasional loud noise levels with large production gear or equipment moves