General Technician

About the role

This is a full-time union role with a great benefits package. Hourly pay ranges from: $34.61/hr - $47.62/hour.

Responsibilities

• Coordinates with Dispatch and management team to ensure work orders are accurately received and attended to in a timely manner based upon established goals and service standards.
• Diagnoses malfunctions of heating/air conditioning/systems and/or components in residential HVAC units for the purpose of identifying repair/replacement needs necessary to maintain equipment and systems.
• Repairs heating/air conditioning systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) for the purpose of ensuring operation of equipment.
• Manages repair costs while minimizing inefficiencies.
• Achieves all first-time fixes, productivity, customer service and other performance goals in a consistent manner.
• Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition.
• Manages and maintains appropriate inventory ensuring availability of required parts and equipment on an ongoing basis.
• Responds to emergency situations for the purpose of resolving immediate safety concerns.
• Transports various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site.

Requirements

• Minimum requirement is a High School Diploma or General Education Degree (GED).
• Strong HVAC Experience in Residential Areas.
• Light Electrical (schematics).
• Universal Certification for recovery and installation of refrigerants.
• Valid Driver’s License.
• Ability to speak, read, and write English in a proficient manner.
• At least 5 years field experience in heating and air conditioning or 2 years educational experience with at least 2 years field technical experience.
• Demonstrated knowledge and competency in operation, service and use of a variety of HVAC systems, equipment and related components.

Physical Requirements

• Standing: F
• Moving: O
• Sitting: O
• Lifting: O
• Carrying: O
• Pushing: O
• Pulling: O
• Climbing: O
• Balancing: O
• Kneeling: O
• Crouching: O
• Crawling: O
• Twisting: N
• Fingering: O
• Feeling: O
• Talking: O
• Hearing: F
• Sight: F
• Reaching below waist level: O
• Reaching at torso level: O
• Reaching above shoulder level: O

Work Schedule

Work days are typically 8 hours long, with a work week spanning 5 days. There is some rotation for nights and weekends. Ability to work long hours as needed (overtime/ nights/ weekends).

Worksite Conditions

• Temperature/Humidity: Worksite conditions may vary depending on the season. Residential attic and other utility spaces may present high (>85°F) and low (Periodic work outdoors exposed to the elements.