Warehouse Coordinator

About the role

Reporting to the Department Manager, the Warehouse Coordinator oversees the accurate and timely loading/unloading of products or materials to/from carrier trailers, coordinates yard movements, manages external transfers, maintains an efficient shipping/receiving schedule, and enters information on incoming & outgoing goods and services into the manufacturing computer system. Depending on site needs, the Warehouse Coordinator may handle any combination of receiving, shipping, scheduling & dispatching or focus exclusively on one of these functions.

Responsibilities

• Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs), and wear required personal protective equipment (PPE) while in the warehouse or production areas (including hairnets/beard nets, safety glasses, hearing protection, hard toe and slip/oil resistant shoes, appropriate safety gloves, and seatbelts while operating forklifts).
• Adhere to food quality and food safety as per standards provided by corporate, customer, and/or governing bodies (e.g., SQF).
• Check in carrier drivers, assign dock doors, dispatch, and coordinate yard trailer moves.
• Maintain accurate records of all loaded drop trailers in the yard by conducting yard checks and issuing daily status updates to required departments; process appropriate paperwork (e.g., Trailer sheets).
• Ensure loads scheduled are released for loading.
• Perform shipping/receiving administrative duties (filing, prepare reports, clerical tasks).
• Coordinate raw materials deliveries for production as needed by site; verify against packing lists and Certificates of Analysis (COA’s).
• Coordinate with Customer Service to ensure enough product is available for the required ship date.
• Perform daily verification of raw materials, concentrates, ingredients, packaging materials, and pallets to ensure successful completion of the upcoming production schedule.
• Coordinate dunnage and recycling inbounds as well as DOMR or raw materials; ensure efficient loading of dunnage trailers.
• Perform Post Goods Issue (PGI) for all finished good shipments and send necessary paperwork (e.g., Bill of Lading or STO’s) to co-pack plants.
• Prepare Bill of Lading or customs information and complete paperwork for invoicing; complete PGI transactions in SAP.
• Using the dock schedule, verify carrier appointments and reschedule if no-show.
• Perform daily cycle counts and recounts on raw materials as directed or work with Inventory Control personnel as needed by site.
• Review documentation for completeness of deliveries and ensure any short or inaccurate deliveries are documented and followed up; inform management of discrepancies in raw material inventories.
• Ship lab samples or other packages as required (nationally/internationally) via Courier Service.
• Perform daily checks on seals, locks, and potential damage on both loaded and unloaded trailers, focusing on information provided by forklift and carrier drivers.
• Release carrier drivers after loading or unloading is complete; report any driver issues as needed.
• Monitor shipments, coordinate deliveries, issue shipping instructions, trace, and expedite shipments.
• Verify order completion by forklift operator prior to producing all required paperwork upon load completion.
• Coordinate product transport between internal warehouses or to offsite/3rd party warehouses.
• Verify pallet counts and type (Peco, Chep, GMA) and adjust counts in SAP if needed.
• Reconcile invoices to purchase orders in SAP Open Text.
• Keep receiving docks and raw material storage areas clean and free of debris; maintain a clean and orderly work area.
• Track and communicate door service status; work with Manager/Maintenance to schedule repairs.
• Assist with dispatching and billing duties as needed.
• Represent the company in a positive, professional, and harmonious manner.

Requirements

• Proficiency with Warehouse Management System and Microsoft Office: Excel, Word, Outlook.
• Confident computer skills navigating the internet and customer portals.
• Knowledge of HAZMAT material shipping requirements.
• Knowledge of D.O.T. specifications for loads, loading patterns, and overweight loads.
• Valid Forklift certification from a Refresco-approved trainer.
• Ability to multitask.

Skills

• Communication Skills: Clear and effective communication with team members, management, and other departments.
• Numeracy Skills: Ability to complete unit conversions and perform basic math calculations.
• Teamwork: Ability to work collaboratively within a team environment.
• Problem-solving skills: Ability to quickly identify and resolve operational issues.
• Attention to Detail: High level of accuracy in handling materials and recording information.
• Adaptability: Flexibility to adapt to changing work demands and schedules.
• Time Management: Efficient in managing time and prioritizing tasks to meet production deadlines.
• Safety and Risk Management: Participation in safety audits and inspections to ensure a safe working environment.

Qualifications

• Minimum High School Certification or equivalent (GED); Associate degree or higher preferred.
• 2 years minimum warehouse shipping and receiving experience; experience in Inventory Control or Customer Service is a plus.
• Food/Beverage Manufacturing experience preferred.
• Proficiency with SAP: Supply Chain Dynamic Menu / Dock Scheduling / PGI Reporting / Receiving functions.

Working Conditions

Work Schedule: Weekdays, weekends, afternoons, evenings, overnight, and holidays may be required. Overtime scheduled as needed.

Work Environment: Fast-paced production plant with numerous moving parts and high truck volume in the yard. Noise level requires hearing protection, and temperatures can vary from very hot to relatively cold. The environment is structured and supervised.

Visual/Sensory: Regular need to give moderate attention with one or two senses at a time.

Mental Stress: Pronounced pressure from deadlines, production quotas, accuracy, and similar demands.

Travel Requirements: 0% travel anticipated.

Pay

Pay Range: $21/hr - $25/hr, plus eligibility for performance-based bonuses based on company objectives.

Benefits

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit Discount and Total Reward Programs