Warehouse Coordinator

About the role

Centella has over 50 years of reliable and trusted service in the advanced healthcare technology space. Through expert guidance, exceptional service, and enduring relationships, we empower our customers to be the life-saving – and life-changing – heroes that South Florida needs.

Responsibilities

• Assist customer service engineers with installations, equipment changeovers, and repairs.
• Follow all Warehouse standard operating procedures, policies, and safety precautions.
• Process parts and work orders on a timely basis in service software.
• Operate within standard operating procedures and job safety guidelines under the general supervision of customer service engineers.
• Communicate with customer service engineers regarding work in progress and completed work.
• Operate forklifts and vans.
• Deliver and pick up parts in the Centella territory.
• Move parts, equipment, and materials to warehouse storage.
• Unload parts, equipment, and materials from pallets and trucks.
• Stage tools, equipment, and materials for loading and delivery.
• Package equipment and materials for shipping including wrapping, boxing, and labeling.
• Clean and maintain the work area.
• Move waste from the work area to dumpsters.
• Turn off and lock up equipment when not in use.
• Perform backup for the warehouse.
• Procure tracking numbers from Siemens and add them to orders.
• Absorb and communicate information effectively.
• Participate in on-call rotation (weekdays and weekends).

Qualifications

• A high school diploma or general education degree (GED) with courses in math and computers or supporting combination of education and experience.
• Skill in operating a computer, working knowledge of Microsoft Office, plus good oral communication is required.
• A minimum of three years’ experience sufficient to demonstrate knowledge in high volume warehouse and purchasing activities requiring expert customer service.
• Prior inbound/outbound customer service center experience preferred.
• Skills in basic math functions and reasoning ability are highly desired.