Warehouse Associate

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying if you want to work in an entrepreneurial and dynamic environment with a chance to make an impact, develop lasting relationships with great people, and build a satisfying career.

About the role

The team member in this position checks trucks in and out using WMS and is responsible for the quality and efficiency of the trailer loading/unloading, including the pallet handling process. The team member will operate a forklift or work with the LGV (Laser Guided Vehicle) and handling system. Responsibilities include checking outbound trailers prior to loading, monitoring all LGV activity in the warehouse, following SOPs to maintain inventory accuracy, prepping loads for cross-country shipments and customer requirements, and maintaining a clean and safe work environment.

Responsibilities

• Receives all inbound orders into WMS: spring water, resin, corrugated materials, film, labels, UPS deliveries, Federal Express deliveries, water transfer as needed
• Rebuilds damaged pallets prior to restock
• Processes RMAs
• Consolidates finished goods storage for maximum storage capabilities
• Identifies, reports, and observes quality issues with finished goods and RMS
• Validates new SKUs in WMS to ensure proper LGV storage and handling
• Corrects LGV alarms
• Monitors loads
• Unloads finished goods and raw material deliveries utilizing a forklift
• Maintains pallet storage area; offloads pallets from trailers and stage for LGVs to pick up
• Corrects product spills
• Manually pulls pallets from production as needed
• Supplies production with non-inventory items (glue, bags, labels, etc.)
• Air bag loads
• Clears up blocked locations in WMS
• May be required to operate a forklift when needed
• Facilitates the flow of information between logistics, production, and sales to ensure timely and accurate service to the customer base
• Tests and monitors resin and spring water
• Coordinates preload activities including inspecting trailers to ensure all loads are completed on time
• Checks in trucks and communicates loading instructions to forklift drivers
• Provides correct loading documents/bills of lading and truck seals upon leaving the facility
• Maintains appropriate records and reports required for daily shipping and inventory control
• Involvement in continued process improvement and cost reduction
• Maintains a clean, orderly, and safe warehouse
• Regular and predictable attendance
• Answers/makes phone calls using proper phone etiquette
• Communicates with inside and outside contacts to ensure loading of trucks on time and troubleshoot any issues
• Coordinates with transportation and production/scheduling to ensure all shipments flow in and out of the warehouse as scheduled

Qualifications

Minimum Qualifications:

• 0 years – Experience in field or similar manufacturing environment
• 0 years – Experience in position
• 0 years – Experience managing people/projects (experience may include a combination of work experience and education)
• High School Diploma (required)

Preferred Qualifications:

• 2 years – Experience in field or similar manufacturing environment
• 2 years – Experience working in position
• 2 years – Experience managing people/projects (experience may include a combination of work experience and education)
• Associate's Degree (preferred)

Skills

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner
  • Makes safety the number one priority
  • Keeps alert for safety issues and escalates immediately
  • Effectively prioritizes tasks based on department goals
  • Shows respect to others and confronts interpersonal issues directly
  • Prioritizes resolution of customer issues effectively
  • Responds promptly and honors commitments to internal and external customers
• InnovACT
  • Makes recommendations to continuously improve policies, methods, procedures, and/or products
  • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
  • Increases performance through greater efficiency
• Find a Way
  • Seeks to develop technical knowledge through learning from other experts
  • Understands interdepartmental impact of individual decisions and actions
  • Seeks solutions rather than placing blame
• Empowered to be Great
  • Consistently looks for ways to improve oneself through growth and development opportunities
  • Communicates clearly and promptly up, down, and across
  • Communicates effectively to manage expectations

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family:

• Paid Time Off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
• Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
• Income protection including Life and AD&D, short and long-term disability, critical illness, and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
• Tuition reimbursement, college savings plan, and scholarship opportunities

Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.