Warehouse and Fulfillment Manager

About the role

Lead Operations for a Growing E-Commerce Brand

What You'll Do

• Direct all inbound and outbound fulfillment operations: receiving, storage, picking, packing, and shipping
• Ensure orders go out accurately and on time, maintaining high standards for quality and customer satisfaction
• Schedule, coach, and develop warehouse staff; balance workloads and maintain a high-performance team culture
• Oversee light manufacturing and assembly tasks, including product kitting, plastic cutting, counting, and packaging
• Maintain inventory accuracy using WMS and ERP platforms; track shipments and stock levels in real time
• Develop, document, and enforce SOPs; train staff to execute consistently and safely
• Operate and oversee warehouse equipment, including forklifts
• Apply Lean and 5S methodologies to continuously improve throughput, reduce waste, and raise the bar on operations
• Maintain full compliance with safety regulations and equipment maintenance standards

Requirements

• A hands-on leadership style — comfortable managing a team and getting into the work yourself
• Proven background in e-commerce fulfillment: picking/packing, shipping and receiving, inventory control, and light assembly
• A continuous improvement mindset with practical Lean/5S experience
• Proficiency with ERP and WMS systems; NetSuite and/or RF-Smart experience is a strong plus
• Ability to adapt quickly in a fast-changing, entrepreneurial environment
• High standards for accuracy, organization, and workplace cleanliness
• Ace in a related field (or equivalent trade school credential)
• 3–5 years managing warehouse and fulfillment operations in a small-to-mid-sized company
• 2–3 years in a supervisory or leadership role within a warehouse or manufacturing setting
• Forklift certification and experience with standard warehouse equipment
• Valid Driver's License with a clean record

What You Bring

Competitive salary

Full benefits package including healthcare

Paid holidays and strong PTO

The chance to grow alongside a mission-driven company that's scaling fast