Ward Clerk (Emergency Services)

About the Role

Responsible for taking on a variety of administrative tasks that support nursing unit operations and the delivery of effective and efficient services to meet the needs of patients and families. This includes establishing and maintaining efficient communication, accurate data entry, maintaining inventory of identified forms and supplies, and other support activities.

Responsibilities

• Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.
• Greets visitors in person or on the telephone and answers inquiries; relays calls to patients; gives directions; refers inquiries to nursing and physician staff.
• Performs varied administrative tasks such as answering the phone, greeting visitors, maintaining department logs & reports, scheduling appointments, typing, filing, copying, faxing, and ordering office supplies and equipment supplies to ensure the functionality and coordination of the department’s activities.
• Performs a variety of computer/data entry functions to support patient care including establishing and maintaining patient records; may enter nursing and physician notes and orders; handling the majority of a patient's paperwork, such as discharge, admission, and personal information forms.
• Ensures compliance with all health care regulations, including HIPAA and OSHA.
• Performs other related duties as required and directed.

Requirements

• High school diploma or equivalent.
• One year prior unit assistant or front medical office secretarial experience unless graduate of a relevant training program.

Qualifications (Preferred)

• Successful completion of a health unit coordinator course.
• Associate degree in related field.

Schedule

Per Diem

• Daily Work Times: Variable
• Weekends: Yes
• On Call: No