Wappingers - Lead Dock Runner

About the Role

Lead Dock Runner supports daily warehouse operations by efficiently moving donated goods, assisting with loading and unloading trucks, ensuring items are accurately distributed to the appropriate areas and trucks/trailers in a timely manner. This role is essential for maintaining a safe, organized, and productive dock environment that supports Goodwill’s mission.

Responsibilities

• Assist with loading and unloading trucks and trailers.
• Execute routing schedule on a daily basis for the upstate region.
• Create and maintain relationships with the Ryder team.
• Communicate effectively with operations manager and director of logistics on a daily basis for operational updates.
• Transport donated goods from the dock to designated processing or storage areas.
• Maintain clean, organized, and safe dock areas, including removal of debris and empty pallets.
• Communicate with forklift drivers, dock associates, and supervisors to support workflow.
• Sort and stage donations as needed to ensure efficient processing.
• Operate pallet jacks, forklifts, or other warehouse equipment.
• Follow all safety procedures, PPE requirements, and Goodwill operational policies.
• Report hazardous conditions, damaged equipment, or safety concerns immediately.
• Assist in preparing outgoing shipments and ensuring accurate documentation.
• Provide general support to warehouse teams as directed.
• Ensure donations are received, handled, and sorted according to Goodwill NY/NJ standards (sellable, outlet, salvage, recycling, trash).
• Conduct or support pre-shift safety huddles, reinforce safety rules, and immediately address unsafe behavior or conditions.
• Report and document incidents, near-misses, and equipment defects; partner with management on corrective actions.
• Maintain 100% compliance on loads for the next day.
• Oversee consumable and non-consumable controls on a weekly basis.
• Serve as the on-the-floor lead for dock workers, runners, and possibly transitional/mission participants during the shift.
• Help support a respectful, mission-aligned culture where donors, drivers, and team members are treated with dignity.
• Communicate shift priorities, changes, and expectations at the start of shift and as conditions change.
• Track basic productivity metrics (loads processed, load departures and arrival times, trailers turned, etc.) and share with warehouse leadership.
• Relay issues with delays, behavior, recurring quality problems, or store/driver concerns to appropriate leaders.
• Coordinate end-of-shift housekeeping: trash removal, cardboard to baler, securing equipment, and locking dock doors as required.

Requirements

• High school diploma or equivalent preferred.
• Previous warehouse, logistics, or retail back-room experience a plus.
• Ability to lift up to 50 lbs regularly and stand for extended periods.
• Ability to work in fast-paced, physically demanding environments.
• Strong teamwork, communication, and time-management skills.
• Dependability and strong work ethic are essential.
• Ability to follow instructions and always operate safely.
• Open availability Monday – Saturday, 8 am – 6 pm.

Physical Requirements

• Frequent lifting, bending, pushing, and pulling.
• Ability to work in varying temperatures (dock doors open, warehouse environment).
• Ability to safely operate pallet jacks and other warehouse equipment (training provided).

Work Environment

• Busy warehouse dock with constant movement of goods and equipment.
• Collaborative team environment focused on supporting Goodwill’s mission of job creation and community impact.