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Jobs · Information Technology · Florida

Walt Disney World Workforce Management Industrial Engineering Intern, Spring/Summer 2027

Walt Disney World · Lake Buena Vista, FL · 4 days ago
On-siteInformation Technology$31/hrInternship

Workforce Management provides tools, systems, processes, and knowledge to optimize labor strategies in an ever-evolving environment. Our main priority is our Cast Members—we strive to create a world-class workforce that inspires and delivers magical guest experiences throughout Walt Disney World. We partner closely with labor, operations, and business teams to ensure the right number of Cast Members are in the right place at the right time, aligning workforce needs with guest demand through data-driven strategies.

The Transformation, Analytics, & Strategy team serves as the analytical engine behind Workforce Management, using data analysis and critical thinking to improve staffing and workload processes. We apply principles from industrial engineering, data science, and operations research to drive both labor planning and operational efficiency. Our work includes:

  • Conducting time studies to inform labor standards and staffing models
  • Leveraging predictive analytics, simulation modeling, and optimization techniques to support strategic decision-making
  • Building dynamic visuals and dashboards to tell a story with data and create actionable insights
  • Designing and implementing automated procedures

This internship is designed to accelerate your professional growth through hands-on experience, contributing to initiatives that directly impact our Cast, operations, and guests. Your work will help drive innovation in how we manage and support our workforce across all of Walt Disney World.

Responsibilities

  • Apply technical skills, statistics, and analytics to support the forecasting and planning of Walt Disney World labor in changing business conditions. Types of analyses include forecasting, allocation, benchmarking, what-if scenarios, and impact quantification
  • Analyze and model labor-related data using various mathematical and statistical approaches
  • Develop analyses and models to assess labor needs and measure the effectiveness of forecasting and planning

Requirements

  • Strong analytical, problem-solving, and decision-making skills
  • Ability to effectively partner with team members while demonstrating strong communication and time management skills
  • Willingness to learn new software applications quickly and effectively
  • Ability to take initiative, independently lead projects, and build strong relationships with a variety of Cast
  • Creativity to approach problems in new, innovative ways
  • Ability to articulate recommendations to Cast with a wide variety of backgrounds
  • Valid U.S. Driver’s license

Qualifications

  • Sophomore, Junior, or Senior year preferred
  • Major in a four-year Industrial Engineering, Data Science, or related field preferred
  • Cumulative GPA of 3.0 or higher (no rounding)
  • Transcript submission required at time of application

Preferred Qualifications

  • Prior related work experience, including co-op/intern programs with a focus on problem-solving
  • Proven knowledge and/or experience with Walt Disney Parks and Resorts
  • Experience with Microsoft Excel, Tableau, SQL, Python, or Dataiku

Eligibility

  • Enrolled in an accredited college/university pursuing a degree, taking at least one class at time of application, or currently participating in a Disney College Program or Disney Internship
  • Current Disney Interns, College, International, or Culinary Program Participants may only work for one consecutive year (12 months) in any combination of an internship and/or program
  • At least 18 years of age
  • Possess unrestricted work authorization

Schedule

  • Full-time internship based in the Orlando, FL area, scheduled from January 2027 through June or August 2027 (exact end date confirmed at time of offer)
  • Consistent, reliable work schedule throughout the internship
  • Fully available Monday through Friday for the duration of the internship, 40 hours each week
  • Able to provide own housing in the Orlando, FL area for the duration of the internship
  • Able to provide reliable transportation to/from work with a personal vehicle, including travel to various locations across the Walt Disney World property throughout the day
  • Compliant with The Disney Look appearance guidelines

Limited housing opportunities may be available for Florida-based professional interns through American Campus Communities.

Benefits

  • Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits

To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Pay

$31.00 per hour

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