WAITER/WAITRESS (TEMPORARY)

About the role

Restaurant Associates has a temporary waiter/waitress position at JPMorgan Chase, 270 Park Avenue, New York, NY 10017. The role involves taking food and beverage orders and delivering items to dining room guests.

Responsibilities

• Promptly and warmly greet guests in the dining room.
• Take food and beverage orders efficiently, following established steps of service.
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards.
• Follow up periodically to assist with any additional needs or requests.
• Demonstrate complete understanding of menu items and ingredients.
• Advise guests on appropriate food and drink combinations when requested; accommodate reasonable requests and note preferences.
• Demonstrate knowledge of specialized diets and allergens as needed.
• Communicate directly with back‑of‑the‑house staff to ensure correct order delivery and accommodate special requests.
• Exhibit exceptional communication skills and ability to get along well with others.
• Remain flexible and patient when communicating with guests and staff.
• Collect tickets and follow proper cash‑handling procedures.
• Promote a clean, safe, and neat environment for guests.
• Maintain a high level of sensitivity and confidentiality regarding personal or medical information shared.
• Promptly address complaints or issues; relay relevant information or complaints directly to supervisor.
• Ensure the dining room is properly set up prior to and after service; keep area clean and neat while meeting sanitation standards.
• Operate equipment such as fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
• Work with staff of other departments to perform job duties during special events and functions.
• Perform other duties as assigned.

Requirements

• Previous serving experience is required.

Skills

• Strong communication and interpersonal skills.
• Flexibility and patience in guest interactions.
• Knowledge of menu items, ingredients, specialized diets, and allergens.
• Ability to handle cash and follow proper cash‑handling procedures.
• Proficiency with restaurant equipment (e.g., telephones, beverage machines, coffee machines, soup wells).
• Teamwork and collaboration with back‑of‑the‑house and other department staff.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, Choice Auto and Home Program)
• Medical, Dental, Vision (full‑time only)
• Life Insurance/AD&D, Disability Insurance (full‑time only)
• Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) (full‑time only)
• Paid and/or unpaid time off in accordance with applicable federal, state, and local laws

Pay

Fixed pay rate: $25.00 per hour.

Schedule

Temporary position; Monday through Friday, hours may vary (details provided upon interview).