Waiter/Waitress

About the role

Takes food and beverage orders and efficiently delivers items to dining room guests. Levy, founded in Chicago 40 years ago as a delicatessen, is a leading presence in food, beverage, and retail across 200+ entertainment, sports, and restaurant venues nationwide.

Responsibilities

• Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service.
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards.
• Follow up periodically to assist with any additional needs or requests.
• Demonstrate complete understanding of menu items and ingredients.
• Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and note preferences.
• As needed, demonstrate knowledge of specialized diets and allergens.
• Communicate directly with back-of-the-house staff to ensure orders are delivered correctly and special requests are accommodated.
• Exhibit exceptional communication skills and demonstrate ability to get along well with others.
• Remain flexible and patient when communicating with guests and staff.
• Collect tickets and follow proper cash-handling procedures.
• Promote a clean, safe, and neat environment for guests.
• Maintain a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly address complaints or issues; relay relevant information or complaints directly to supervisor.
• Ensure the dining room is properly set up prior to and after the service period; keep area clean and neat while meeting established sanitation standards.
• Operate a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
• Work with staff of other departments to perform job duties during special events and functions.
• Perform other duties as assigned.

Benefits

• Instapay (early access to wages) and high‑interest savings through the EVEN