WAITER/WAITRESS (PART TIME)

Location: Brightwood Club - 100 Brightwood Club Drive, Lutherville Timonium, MD 21093

Schedule

Part time. Monday - Saturday, nights; Sunday, mornings.

Pay

$15.00 per hour to $17.00 per hour

Requirements

• 1 year of prior serving experience required

About the role

Takes food and beverage orders and efficiently delivers items to dining room guests.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards
• Follows up periodically to assist with any additional needs or requests
• Demonstrates complete understanding of menu items and ingredients
• Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences
• Demonstrates knowledge of specialized diets and allergens as needed
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
• Exhibits exceptional communications skills and demonstrates ability to get along well with others
• Remains flexible and patient when communicating with guests and staff
• Collects tickets and follows proper cash-handling procedures
• Promotes a clean, safe and neat environment for guests
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
• Works with staff of other departments to perform job duties during special events and functions
• Performs other duties as assigned

Benefits

Full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.