WAITER/WAITRESS (PART TIME)

About the role

Takes food and beverage orders and efficiently delivers items to dining room guests. You'll work with a talented and supportive team that makes a real impact in the lives of those we serve, creating memorable experiences in a fun work environment.

Responsibilities

• Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service.
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards.
• Follow up periodically to assist with any additional needs or requests.
• Demonstrate complete understanding of menu items and ingredients.
• Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and note preferences.
• Demonstrate knowledge of specialized diets and allergens as needed.
• Communicate directly with back-of-the-house staff to ensure orders are delivered correctly and special requests are accommodated.
• Exhibit exceptional communication skills and ability to get along well with others; remain flexible and patient when communicating with guests and staff.
• Collect tickets and follow proper cash-handling procedures.
• Promote a clean, safe, and neat environment for guests.
• Maintain a high level of sensitivity and confidentiality regarding personal or medical information shared.
• Promptly address complaints or issues; relay relevant information or complaints directly to supervisor.
• Ensure the dining room is properly set up prior to and after the service period; keep area clean and neat while meeting established sanitation standards.
• Operate a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
• Work with staff of other departments to perform job duties during special events and functions.
• Perform other duties as assigned.

Requirements

• Prior serving experience preferred.

Schedule

Part-time: Tuesday - Saturday, 3:00 pm - 7:30 pm.

Pay

$17.00 per hour to $22.00 per hour.

Benefits

Full-time and part-time positions offer the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer:

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Location: Penobscot Shores - 10 Shoreland Drive, Belfast, ME 04915