WAITER/WAITRESS (PART TIME)

Address: Ascension Living Resurrection Village - 7262 West Peterson Avenue, Chicago, IL 60631.

About the role

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter.

Responsibilities

• Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service.
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards.
• Follow up periodically to assist with any additional needs or requests.
• Demonstrate complete understanding of menu items and ingredients.
• Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and note preferences.
• Demonstrate knowledge of specialized diets and allergens as needed.
• Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibit exceptional communication skills and demonstrate ability to get along well with others.
• Remain flexible and patient when communicating with guests and staff.
• Collect tickets and follow proper cash-handling procedures.
• Promote a clean, safe, and neat environment for guests.
• Maintain a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly address complaints or issues; relay relevant information or complaints directly to supervisor.
• Ensure that the dining room is properly set up prior to and after the service period; keep area clean and neat while meeting established sanitation standards.
• Operate a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
• Work with staff of other departments to perform job duties during special events and functions.
• Perform other duties as assigned.

Requirements

• Willing to train!

Pay

Fixed Pay Rate: $17.05 per hour

Schedule

Part-time schedule. 3:15 pm to 7:30 pm, days may vary. Weekends are required.

Benefits

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD&D
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.