Waiter/Waitress

Essential Duties and Responsibilities

• Promptly and warmly greet guests in the dining room
• Takes food and beverages in an efficient manner, following established steps of service
• Maintains safe food handling and sanitation standards
• Follows up periodically to assist with any additional needs or requests
• Demonstrates complete understanding of menu items and ingredients
• Advises guests on appropriate combinations of food and drinks when requested
• Accommodates reasonable requests and notes preferences
• Demonstrates knowledge of specialized diets and allergens
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
• Exhibits exceptional communications skills and demonstrates ability to get along well with others
• Remains flexible and patient when communicating with guests and staff
• Collects tickets and follow proper cash-handling procedures
• Promotes a clean, safe and neat environment for guests
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
• Promptly addresses complaints or issues
• Relays relevant information or complaints directly to supervisor
• Sets up the dining room properly before and after the service period
• Keeps the area clean and neat while meeting established sanitation standards
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
• Works with staff of other departments to perform job duties during special events and functions
• Performs other duties as assigned

Qualifications

• High school diploma or equivalent
• Experience in a fast-paced service-oriented environment preferred
• Ability to work independently and as part of a team
• Strong communication and customer service skills
• Knowledge of basic food preparation and safety standards
• Ability to lift and carry heavy objects

Skills

• Customer service
• Food service
• Communication
• Sanitation

Benefits

• Instapay (early access to your wages)
• High interest savings through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Pay

$20.00 to $22.00 per hour

Schedule

Hours vary depending on the department and shift