Wait Staff - 21 and Older - $11/hour + Tips

Essential Duties and Responsibilities

• Ensure guest orders are processed timely and efficiently
• The waitstaff position may be based in a lounge area or in our theatre and an essential part of their duties include alcohol sales.
• The waitstaff must be of legal age with all applicable training permits and licenses to serve alcohol according to state and local laws.
• Knowledge of and adherence to all laws and legal obligations regarding the serving of alcohol.
• Ensure required alcohol certification and training is current.
• Knowledge of and promotion of Regal Crown Club Program.
• Knowledge and enforcement of the MPAA rating system.
• Knowledge of all coupons and on-going promotions.
• Responsible for accurate handling of all money, cash drawers, delivery receipts, and inventory.
• Knowledge of counterfeit bill detection procedures.
• Excellent sales techniques, including upselling and suggestive selling.
• Operating, preparing and cleaning of all related equipment.
• Proper use of all concession related storerooms.
• Proper use of all cleaning materials.
• Knowledge of all opening, closing and in-between show procedures.
• Knowledge of all emergency, evacuation and robbery procedures.
• Knowledge of and compliance with all local, state and federal food safety laws.
• Knowledge and compliance of dress code.
• Ensuring guest satisfaction – smile, greet, and thank all guests.
• Abide by all federal and state laws with regards to breaks and/or meal periods.
• Accurately tracking and reporting tips.

Qualifications

• Completion of cast certification program as a cast member and as a concessionist or progress towards completion required.
• It is your responsibility to complete any legally required state or local training and obtain the required certificate.
• In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.
• Possess good public speaking, listen effectively and respond clearly and directly.
• Perform calculations with speed and accuracy and identify and correct errors.
• Identify problems, gather relevant data and note possible causes of problems.
• Evaluate relevant information, recognize alternatives and reach conclusions based on evidence.
• Take action beyond what is necessarily called for.
• Perform under pressure and/or opposition.
• Possess excellent communication skills with customers, co-workers and management.
• Establish goals, budget time and set priorities to achieve desired objectives.

Pay Scale Information

$11 per hour

Benefits

Our team receives the perk of enjoying free movie passes and discounted concessions at any Regal location. Additionally, all team members are eligible to participate in our 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service.