Waco 05 (Woodway) Service - Customer Service Assistant - Part time

Job Summary

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.

Key Responsibilities & Essential Functions

• Assist in unloading merchandise from baskets.
• Package groceries; assist customers in transporting/unloading groceries to their vehicles.
• Assist customers in locating merchandise.
• Gather baskets and pick up trash inside and outside the Store (stocking/sanitation).
• Maintain and stock bag areas.
• Return products to proper locations.
• Stock and stage bags; stock check‑stand supplies.
• Distribute Buddy bucks to registers and replace anti‑fatigue mats.
• Perform cart & parts basket relocation and power‑washing basket relocation for department setup.
• Perform red basket fill‑up / retrieval.
• Clean, mop, dust, sweep, and vacuum the check‑stand area, Return Center, and CCO area to maintain store cleanliness and safety.

Qualifications & Requirements

• Ability to work in a fast‑paced environment.
• Ability to work with customers and stay attentive to their needs.
• Ability to maintain a high level of productivity and efficiency standards.
• Completion of Company Orientation and Basics of Safety training (upon hire).

Physical Demands & Working Conditions

Function in a fast‑paced, retail environment, performing detailed and precise tasks while working with customers.

• Constantly reach at waist, grasp; frequently stand, walk.
• Occasionally reach overhead, shoulder, knee, floor; bend, stoop, squat, crouch, kneel; stair climb, pivot, twist; push/pull with arms; pinch; perform fine motor movements.
• Occasionally exposed to cold, hot, loud noises, ambient temperatures, and wet conditions.
• Demonstrate the ability to lift 55 lb and manage more than 55 lb (up to 100 lb).
• Work time distribution: Constantly 5.5+ hours per 8‑hour day; Frequently 2.5–5.5 hours; Occasionally 0–2.5 hours.
• Partners must not lift beyond their safe lifting limit; break heavy items into smaller components or request assistance.
• Reasonable accommodations may be made for individuals with disabilities.

Last revised: 1/1/2019