DirectJobHub
Jobs · OTHR · Texas

Waco 05 (Woodway) Healthy Living - Customer Service Rep - Part time

H-E-B · Woodway, TX · 4 days ago
On-siteOTHRPart-time

Responsibilities

  • Stocks and rotates items as needed
  • Aids with inventory control; loads, unloads, and moves product
  • Organizes, cleans, and prepares back area for the night crew and incoming trucks
  • Organizes merchandise on pallets to make the department presentable to the public
  • Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
  • Maintains standards in shrink, safety, inventory control, and sanitation
  • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
  • Buils, stocks, maintains, and takes down store displays
  • Performs the duties of Customer Service Assistant as needed

Customer Service

Provides superior customer service
Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise

Sales

Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales

Food Safety / Sanitation

  • Cleans and sanitizes sales floor, display cases, prep areas, and equipment
  • Operates and maintains equipment safely
  • Complies with departmental SOPs and store operating procedures

Beauty

Additional Department-Specific Responsibilities / Pre-requisites:
Knowledge of beauty and cosmetic aids
Completion of Green Thumb training (H-E-B internal training)

Texas Backyard

Passion for outdoors
Completion of Green Thumb training (H-E-B internal training)

Entertainment

Knowledge in the audio / video field
Knowledge of specialty products, movies, music, electronics, and video games

Qualifications & Key Requirements

Age Requirement: 18+

  • Work Experience: Strong customer service skills - Required
    Communication and interpersonal skills - Required
    Reading and writing skills - Required
    Planning and organizing skills - Required
  • Education: HS Diploma or GED (or equivalent) - Required
  • Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire

Physical Demands & Working Conditions

  • Function in a fast-paced, retail environment, in detailed and precise tasks
  • Work with Customers, staying attentive to their needs
  • Based on your Department:
  • Beauty: Constantly* reach at waist, grasp
    Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
    Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
    Occasionally be exposed to cold, loud noise, and wet conditions
    Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs**
  • Drugstore / General Merchandise: Constantly* reach at waist, pivot, grasp
    Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists
    Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
    Occasionally be exposed to cold, loud noise, and wet conditions
    Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs**
  • Grocery: Constantly* reach at waist, pivot, grasp
    Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists
    Frequently be exposed to cold conditions
    Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
    Occasionally be exposed to loud noise, and wet conditions
    Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs**
  • Texas Backyard: Constantly* reach at waist, grasp
    Frequently stand, walk
    Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
    Occasionally be exposed to wet conditions and loud noise
    Frequently be exposed to ambient temperatures
    Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs**
  • Healthy Living: Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch
    Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion
    Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements
    Occasionally be exposed to cold, loud noise, and wet conditions
    Must be able to lift 50 lbs, and manage in excess of 50 lbs**

While there may be exceptions, the measurements noted are generally defined as--
Constantly: 5.5+ hours per 8-hour day;
Frequently: 2.5 - 5.5 hours per 8-hour day;
Occasionally: 0 - 2.5 hours per 8-hour day

It Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 6/1/2019

Similar jobs