W19 - Shipping Clerk - Day Shift

Job Purpose

Position will report to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to receive and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with the warehouse team to ensure customer satisfaction, accept and schedule customer orders to ensure customer satisfaction. This position will provide shipping support as required by personnel working in the Warehouse Department.

Essential Duties And Responsibilities

• Check in all drivers.
• Print all pertinent paper work for shipping.
• Cook with the dock and the drivers what door they will be loading product in.
• Insure all paperwork is properly signed by pick up driver.
• Closes loads in the system.
• Cook with Customer Service Teams regarding special paperwork for certain orders such as: international, customers that prefer special BOL's etc.
• Enter customer orders and scan / index documents as required.

Additional Responsibilities

• Positive telephone personality.
• Capable of being trained to be 'Phone Assertive'.
• Exceptional customer service skills.
• Organizational and scheduling skills.
• Ability to multi task.
• Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Qualifications

• Basic office clerical skills.
• Must be able to type at least 40 wpm.
• 1 -- 2 years of clerical experience.
• Basic transportation, logistics and shipping experience.

Education And/or Experience Required

• A High School Diploma or General Education Diploma (GED) is preferred.

Physical Demands

• Must be able to occasionally lift and/or move up to 25 pounds.
• Must be able to activate phone systems utilizing keyboards and buttons.
• Must be articulate and comfortable speaking in front of others.
• Frequently required to talk, hear, stand and walk.
• Must be able to work in excess of continuous 8 hours when required.
• Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
• Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
• Must be able to speak and communicate clearly over telephones.
• Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.

Work Environment

• While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts, and fumes or airborne particles.
• The noise level in the work environment will range from quiet to moderately loud.