W17 - Shipping/Admin Clerk - 2nd Shift

Shifts & Pay

• Sunday to Wednesday - 4:00pm to 2:30am (D Shift) - $23/hr
• Wednesday to Saturday - 4:00pm to 2:30am (E Shift) - $23/hr
• Monday to Friday - 3:30pm to 12:00am - $22/hr

Job Purpose

Position will report to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to receive and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with the warehouse team to ensure customer satisfaction, accept and schedule customer orders to ensure customer satisfaction. This position will provide shipping support as required by personnel working in the Warehouse Department.

Essential Duties And Responsibilities

• Check in all drivers.
• Print all pertinent paper work for shipping.
• Cooky with the dock and the drivers what door they will be loading product in.
• Insure all paperwork is properly signed by pick up driver.
• Close loads in the system.
• Cooky with Customer Service Teams regarding special paperwork for certain orders such as: international, customers that prefer special BOL's etc.
• Enter customer orders and scan / index documents as required.
• Clearly understand goals, policies, and procedures of RJW.
• Communicate customer problems, leads, and inquiries to the appropriate personnel.
• Maintain confidentiality of company information.
• Recommend improvements and implement approved improvements.
• Update reports as required by operations manager and COO.

Additional Responsibilities

• Positive telephone personality.
• Capable of being trained to be 'Phone Assertive'.
• Exceptional customer service skills.
• Organizational and scheduling skills.
• Ability to multi task.
• Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Qualifications

• Basic office clerical skills.
• Must be able to type at least 40 wpm.
• 1 -- 2 years of clerical experience.
• Basic transportation, logistics and shipping experience.

Education And/or Experience Required

• A high school diploma or equivalent is preferred.

Physical Demands

• Must be able to occasionally lift and/or move up to 25 pounds.
• Must be able to activate phone systems utilizing keyboards and buttons.
• Must be articulate and comfortable speaking in front of others.
• Frequent requirement to sit and/or use repetitive hand motion.
• Frequently required to talk, hear, stand and walk.
• Must be able to work in excess of continuous 8 hours when required.
• Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
• Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
• Must be able to speak and communicate clearly over telephones.
• Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.
• Regularly works in an indoor/office environment.

Employer Rights

This job description is intended to provide general information about the Shipping Clerk position. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Shipping Clerk, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of the RJW Transport, Inc. The Company has the right to revise this job description at any time.

Benefits

• 401(k) & 401(k) Matching
• Medical/Dental/Vision Insurance
• Employee Discount
• Flexible Spending Account
• Health Savings Account
• Paid Time Off & Sick Days
• Short & Long-Term Disability Insurance
• Accidental & Critical Illness Insurance