VW Audi Parts Counter Associate

Location: Gerald Jones Auto Group, Gerald Jones VW Audi, Augusta, GA

About the role

Are you ready to make your mark in a fast-paced, rewarding career? At Gerald Jones Auto Group, our Parts Counter Associates are at the forefront of creating amazing customer experiences. Locally operated since 1974, we’re a trusted, multi-brand automotive group committed to excellence. Our secret to success? Happy employees make happy customers! We’re looking for motivated, customer-focused individuals who are ready to grow with us. Join a team where your drive and dedication are celebrated, and your success is our priority!

Responsibilities

• Assisting customers in identifying and ordering the correct parts for their VW or Audi vehicles.
• Providing expert advice on parts availability, pricing, and specifications.
• Accurately processing orders and ensuring timely delivery of parts.
• Maintaining an organized inventory and ensuring parts are stored properly.
• Collaborating with the service team to ensure efficient parts supply for repairs and maintenance.
• Managing customer inquiries and providing top-notch service to ensure satisfaction.
• Staying updated on parts knowledge and product offerings to ensure you can provide accurate information.
• Maintaining accurate records of parts transactions and inventory levels.

Requirements

• Strong interpersonal and communication skills.
• A customer-focused mindset and a knack for problem-solving.
• A positive, team-oriented attitude.
• Sales experience (preferred but not required—we’re happy to train the right person!).
• A clean and valid driver’s license.

Benefits

• Medical, dental, vision, disability and life plans
• Prescription drug program
• 401(k) with match
• Paid vacation, sick days, and holidays
• Paid training, professional development, and clear paths for growth
• Employee discounts
• Referral programs
• Supportive team environment