VTOC Operations

About the Role

Abile Group has an exciting and challenging opportunity for VTOC Operations on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work together to support innovative design, engineering, procurement, implementation, operations, sustainment and disposal of user facing and data center information technology (IT) services on multiple networks and security domains, at multiple locations worldwide, to support the IC mission. The right candidate will possess the below skills and qualifications and be ready to handle all responsibilities independently and professionally.

Responsibilities

• Designs and implements AV systems including video conferencing, digital signage, and presentation systems.
• Installs, configures, and maintains AV equipment such as projectors, displays, sound systems, and control systems.
• Troubleshoots and resolves complex AV issues in a timely manner.
• Manages AV network infrastructure and ensures integration with existing IT systems.
• Plans and executes AV system upgrades and migrations.
• Provides training to end-users on AV equipment operation and best practices.
• Develops and maintains documentation for AV system configurations and processes.
• Collaborates with IT teams to ensure AV systems align with overall technology strategy.
• Manages inventory of AV equipment and coordinates with vendors for procurement and maintenance.
• Ensures AV systems comply with security protocols and accessibility standards.
• Stays current with emerging AV technologies and recommends improvements to existing systems.

Clearance Required

TS/SCI with ability to obtain a CI Poly.

Qualifications

Bachelor's degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience. 5+ years of experience in AV systems design, installation, and maintenance.

Required Certifications

Security+ certification or ability to obtain within 90 days of hire.

Required Skills

• Strong knowledge of AV technologies including video conferencing, digital signal processing, and control systems.
• Experience with AV network protocols and IP-based AV systems.
• Proficiency in AV system design software (e.g., AutoCAD, Visio).
• Excellent troubleshooting skills and ability to resolve complex AV issues.
• Ability to prioritize and manage multiple projects in a fast-paced environment.
• Willingness to provide occasional after-hours support for critical AV systems.

Desired Skills

• CTS (Certified Technology Specialist) certification.
• Experience with Crestron, Extron, or AMX control systems.
• Knowledge of acoustics and audio system design.
• Familiarity with HDCP, EDID, and other video standards.
• Experience with digital signal processors (DSPs) and audio networking protocols.
• Understanding of AV over IP technologies.
• Familiarity with AV security best practices and compliance requirements.

Physical Requirements

• Ability to lift and move equipment up to 50 pounds.
• Comfort with working at heights (e.g., on ladders or lifts) for equipment installation.