VTC Technician

Job Qualifications

• End User Support
• Problem Resolution
• Technical Issues
• Video Teleconferencing (VTC)

Skills

• Certifications: None

Experience

• 8 + years of related experience

Requirements

• Ensure compliance with command training and employment requirements in accordance with all established policies and guidelines.
• Complete orientation and competency verification programs in line with departmental guidelines.
• Participate in functions and meetings as assigned, providing relevant and timely information to assist with decision-making and process improvement.
• Engage in customer service initiatives and training when required.
• Assist with the orientation, training, and performance evaluation of newly assigned personnel as appropriate.

Qualifications

• Education: Associate's Degree (Substitutions will be based on additional years of experience)

Benefits

• Medical Plan Options
• Dental Plan Options
• Vision Plan
• 401(k) Plan

Pay

The likely hourly rate for this position is between $40.35 - $54.59. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Schedule

Scheduled Weekly Hours: 40

Travel

Travel Required: Less than 10%

Telecommuting

Telecommuting Options: Onsite Work Location

Additional Work Locations

Total Rewards At GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Identity Verification Process

We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.