VS Manager-The Boulevard Mall

About the role

A Victoria’s Secret & Co Manager is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Responsibilities

• Drives the overall customer and brand experience within the Victoria’s Secret business, ensuring product presentation and selling behaviors reflect the Brand’s guidance and objectives.
• Owns visual execution by translating brand direction into clear priorities and daily actions.
• Leads product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience.
• Provides category-level performance insights using company tools and reports.
• Maintains sales floor and fitting room standards (if applicable).
• Manages talent lifecycle, including interviewing, hiring decisions, and performance management, alongside the Store Manager.
• Leads direct reports, including Victoria’s Secret Supervisors and/or Selling Associates.
• Demonstrates company values and acts as Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling, and personal selling.
• Develops associates through coaching and feedback.
• Executes Daily Work Force Management actions to manage labor hours.
• Maintains visual merchandising standards.
• Collaborates with Sales Leadership Teams for seamless execution.
• Models behaviors aligned with leadership competencies and company policies.
• Performs additional duties such as floorset mapping, product launch support, brand education, and shipment processing.

Requirements

• Passion for the Victoria’s Secret Brand and ability to drive customer satisfaction and loyalty.
• Experience reviewing business reports and insights and taking action to achieve results.
• Self-awareness and interest in seeking feedback for improvement.
• Experience selecting and developing direct reports and fostering a high-performance environment.
• Ability to influence cross-functional partners in informal and formal settings.
• Flexibility to work nights, weekends, and a variable schedule.
• Ability to lift and carry up to 40 pounds, with frequent bending, stretching, kneeling, walking, and prolonged standing.
• Proficiency in using technology (headsets, mobile devices, computers).

3+ years of retail leadership experience preferred.

Qualifications

We will consider all qualified applicants, including those with arrest records, conviction records, or other criminal histories, consistent with applicable state and local laws.

Pay

Minimum Salary: $20.50 per hour
Maximum Salary: $26.46 per hour

VS&Co provides a range of compensation for this role. Your actual salary will be determined by factors such as skills, experience, and geographic region.

Benefits

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