VP Underwriting

The Doctors Company is the nation’s largest physician-owned medical malpractice insurer. Founded and led by physicians, we are committed to advancing, protecting, and rewarding the practice of good medicine. The Doctors Company is proud to be Certified™ by Great Place to Work®.

About the role

This is a hybrid opportunity based in our Jacksonville, FL office.

Responsibilities

• Leadership Development & Staff Management
  • Develop and communicate regional, department, and individual staff plans that support corporate priorities.
  • Discuss performance expectations for each role and identify any staff performance gaps.
  • Coach staff and develop new capabilities to improve performance.
  • Provide regular guidance to help staff accomplish their job.
  • Quarterly provide 1:1 performance feedback to staff documenting performance achievements and areas for improvement in the performance review.
  • Develop succession plans for key positions and review development progress on a quarterly basis.
• Underwriting Discipline Oversight
  • Adhere to established underwriting guidelines and monitor staff's adherence to established guidelines.
  • Oversee direct reports and manage to ensure that all risks are properly underwritten.
  • Monitor rating of all policies in support of the Underwriting Department plan, adhere to all assigned underwriting authorities, and adhere to filed rules and rates as approved by the various state insurance departments.
  • Provide analysis and recommendations on pricing in support of the company pricing strategy.
  • Report Regional Underwriting results and take corrective actions as indicated.
• Customer Satisfaction
  • Respond on a timely basis to staff inquiries including underwriting authority requests.
  • Participate in company committees, operational projects, and initiatives to enhance customer satisfaction.
  • Develop, in collaboration with other service areas, implement, and monitor service plans for accounts handled within the region.
  • Manage region's relationships with brokers/agents and members, in collaboration with Business Development.
  • Oversee and manage responses to vendors and regulators in a timely manner.
• Revenue Growth and Profitability Management
  • Develop, monitor, and execute Revenue & Expense Plans in concert with the ROO and Finance and/or SVP Underwriting.
  • Execute strategies to achieve profitability goals and manage pricing accordingly.
  • Monitor and adjust such that the underwriting team achieves corporate goals (e.g., target production, retention goals, rate goals, member count).
  • Monitor and report monthly, quarterly, and annual results to senior management.
  • Oversee and approve larger & more complex accounts when necessary.
  • Work collaboratively with business development to achieve production goals and target new business.
• Underwriting Process, Policies, and Procedures Development and Improvement
  • Provide a team to support the Underwriting Department's Continuous Improvement Plan to conduct compliance reviews to confirm adherence to underwriting guidelines, filings, and documentation requirements.
  • Partner with TDC's product innovation committee by providing input about existing products, services, and features needed for new or improved products.
  • Participate in the Underwriting Executive Committee and provide input to Policy Development regarding the development of new guidelines to address emerging areas of risk.
• Culture Management
  • Ensure the Underwriting Department's culture is aligned with and supports TDC Core Values.
  • Serve as a role model for TDC's mission and values.
  • Provide feedback to direct reports on performance against TDC values.
  • Hold staff accountable following cultural norms and values.
• Other Duties To Be Assigned
  • Work on various projects and assignments made by the Regional Operating Officer and/or SVP Underwriting.
  • Participate actively and provide updates to leadership on assigned projects within given deadlines.

Requirements

• Bachelor’s degree or equivalent, preferably in Business or Economics.
• RPLU or CPCU designation, or progress in obtaining such a designation, is preferred.
• Eight (8) or more years of Insurance management or supervisory experience, with emphasis on working with multiple staff and business teams, including underwriting and product development.
• Ten (10) or more years of Commercial general liability or professional liability insurance underwriting, claims, and/or product development experience with insurance or contract law strongly preferred.

Pay

Salary Range: $188,788 - $247,784. Compensation varies based on skills, knowledge, and education. We consider factors such as specialized skills, depth of knowledge in the field, and educational background to ensure fair and competitive pay.

Benefits

• Competitive compensation and incentive bonus plans.
• Outstanding career opportunities and an exceptional work environment.
• Medical, family, and bereavement leave.
• Same-sex domestic partner benefits.
• Short- and long-term disability programs.
• Employee assistance program.
• Health, dental, and vision insurance.
• Health care tax-free spending accounts with a company match.
• 401(k) and Roth IRA with company match, as well as catch-up plans for both.
• Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service).
• Paid holidays each calendar year.
• Life and travel insurance.
• Tax-free commuter benefits.
• In-person and online learning opportunities.
• Cross-function career opportunities.
• Business casual work environment.
• Time off to volunteer.
• Matching donations to qualifying nonprofit organizations.
• Company-sponsored participation at non-profit events.